Zach Alicea
Zach Alicea at Genesis of Mentor

Zach Alicea | Page 2

Business Manager

Genesis of Mentor

8494 Tyler Blvd
Mentor, OH 44060

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5.0
40 Reviews
5.0

40 Reviews

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40 Reviews of Zach Alicea

March 16, 2026

Dealership Rating
Employee Rating

This location stands out in their level of service and it starts with Allison Sutton, their service advisor. More

by jlombardi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allison Sutton

March 15, 2026

Dealership Rating
Employee Rating

I have purchased numerous new vehicles in my life at different dealerships, but my experience at Genesis of Mentor was second to none. The sales team exceeded my expectations in helping us chose the ve More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Rivas, Hayley Borris , Kevin Fonseca

March 15, 2026

Dealership Rating
Employee Rating

Best dealership I have bought from in 40 years of buying/leasing cars. You can tell great thought went into the construction of the dealership. In addition, we met with 5 people (including the GM) More

by lukesossi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hayley Borris , Alex and Chris from Sales - all 5 starts

March 10, 2026

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Employee Rating

Genesis of Mentor sales staff were incredible and very professional , I recommend them to all my friends and family More

by MARKEBELING92273
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 27, 2026

Dealership Rating
Employee Rating

Very flexible with the different models I considered, making each car available at a location that was convenient for me to do the test drive. Keeping their word to hold the one delivery they received o More

by MIKZI614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 19, 2026

Dealership Rating
Employee Rating

Genesis of Mentor is the absolute best customer support I've experienced in over 40 years of leasing, or purchasing vehicles. I will continue to look to Classic for future automobiles within my family due More

by johnny_pipes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 17, 2026

Dealership Rating
Employee Rating

Very professional and attentive. Easy to work with. Joe was knowledgeable about the car and went above and beyond to make sure I knew the features and was completely satisfied More

by bkingery1215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Rivas , Joe Kennedy

February 10, 2026

Dealership Rating
Employee Rating

Quick and easy sale, no issues. Salesman and finance manager were nice to work with. More

by JAZ1086
Recommend Dealer
Yes

January 25, 2026

Dealership Rating
Employee Rating

I was greeted as soon as I entered. CJ found the car I was looking for and did a spectacular job demonstrating all of its high tech features. 5 stars from greeting to to finance to when More

by drmarkjones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 22, 2026

Dealership Rating
Employee Rating

We couldn’t have been happier with the customer service we received at Genesis of Mentor! CJ is very polite, professional, and knowledgeable. We also had a great experience with finance, I do apologize I d More

by mk3sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CJ

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