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Yolanda Anchondo
Yolanda Anchondo at Shamaley Ford

Yolanda Anchondo

Internet Sales Representative

Shamaley Ford

11301 Gateway W
El Paso, TX 79936

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Yolanda Anchondo

June 27, 2025

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Employee Rating

Great job by Jerry Ismele, service advisor. Kept me informed on the progress of completion. More

by Gardea.Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Daniel Burciaga

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Jun 27, 2025

Shamaley Ford responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

Jun 27, 2025

Gardea.Robert responded

Thank you

June 20, 2025

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Employee Rating

Quick but also thorough. Kind service reps. Fair pricing. Free lyfts. Car was clean when returned. More

by shreve.seth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Daniel Burciaga

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Jun 23, 2025

Shamaley Ford responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2025

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Employee Rating

Great service and service advisor Jake Chaney only problem don’t know how to report the crack windshield to the windshield ext warranty for repairs More

by Blanca Serna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Daniel Burciaga

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Jun 17, 2025

Shamaley Ford responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at smartinez@group1auto.com so we can work toward a resolution. Sasha Martinez Customer Relations Director - Shamaley Ford smartinez@group1auto.com

June 09, 2025

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Employee Rating

Chuy Rosales the service man was very nice and my car was ready in an 1 1/2 like I was told. More

by ttgalvan02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Daniel Burciaga , Chuy Rosales

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Jun 12, 2025

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We hope you have a great day!

June 04, 2025

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Employee Rating

Very friendly staff and professional treatment. Seller treated us with respect and we were able to reach a deal quickly. More

by gamax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Daniel Burciaga , Victor Ortiz

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Jun 08, 2025

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 31, 2025

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Employee Rating

Excellent service knowledgeable staff and friendly. wil continue to bring my car for service here in the future More

by frankpando
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Daniel Burciaga

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Jun 01, 2025

Shamaley Ford responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 28, 2025

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Employee Rating

They are always polite and amazing and give me such wonderful good service every time I visit this location. More

by Rosanne Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Daniel Burciaga

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May 30, 2025

Shamaley Ford responded

Hi Rosanne, thank you for taking the time to let us know how we did. We hope you have a great day!

May 25, 2025

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Employee Rating

They are very honest and upfront with the work that needs to be done on your vehicle and work to get your vehicle ready for you as soon as possible. Aaron Wade is very professional and knowledgeable! I even More

by crazyfast13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Monica Salom, Daniel Burciaga , Aaron Wade

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May 27, 2025

Shamaley Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 19, 2024

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Employee Rating

Staff did an amazing job to make the purchase flow to the final outcome without any issues. More

by Dittotex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Irwinn Ceja, Felipe Espinoza

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Nov 21, 2024

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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