Charles Hassoun
Charles Hassoun at Group 1 Ford El Paso

Charles Hassoun

General Manager

Group 1 Ford El Paso

11301 Gateway W
El Paso, TX 79936

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4.6
123 Reviews
4.6

123 Reviews

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123 Reviews of Charles Hassoun

June 06, 2026

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Great service department, Marija Howard is my go to service advisor. In for oil change and tune up just u n Der 2 hours. More

by jterhunejr
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marija Howard, Nathan Howard

Jun 07, 2026

Group 1 Ford El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2026

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I have purchased many vehicles from Group 1 Ford and the reliable service after the sale is the reason I always come back. Management is very attentive to customers needs. More

by Patrick
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Wade- Service Advisor

Jun 06, 2026

Group 1 Ford El Paso responded

Hello Patrick, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

May 27, 2026

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Fast friendly service. Good price. Dealership service. Great service from service advisor “Jerry”. Location, not far away. Thanks, More

by Miguel
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Recommend Dealer
Yes
May 27, 2026

Group 1 Ford El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2026

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Service done without any problems and on time as promised by the service department! Thank you very much!!! 👍 More

by Blanca
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Recommend Dealer
Yes
May 23, 2026

Group 1 Ford El Paso responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

May 20, 2026

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I feel confident in their extensive efforts to find and correct the numerous issues that my vehicle had. Everything I needed was addressed. More

by dmedwards1
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Recommend Dealer
Yes
May 23, 2026

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2026

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Miy buen servicio me atendieron muy bien y me mandaron a mi casa en un uber muy amables More

by Maria herrera
Service Price Transparency
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Recommend Dealer
Yes
Apr 27, 2026

Group 1 Ford El Paso responded

Hola María, ¡nos alegra mucho haberte brindado una experiencia tan positiva! Esperamos poder ayudarte en el futuro. ¡Cuídate!

April 24, 2026

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My husband and I have been loyal customers with Ford Group 1 for past 25 years. The service specialist, Jessica Sanchez, provide was indeed very professional. She was very helpful in explaining the de More

by caportillo8136798
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Luis Caraveo, Monica Salom, Daniel Burciaga , Jessica Sanchez Service specialist

Apr 27, 2026

Group 1 Ford El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2026

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Since I have come to Group 1 Ford, I have been treated with such dignity and respect that I cannot say how thankful I am for the employees. This dealership is the best I have ever been to. More

by agray638
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2026

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2026

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Everything handled in a professional and timely manner! The Uber from dealership and back was very convenient.👍 More

by Mr t
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Recommend Dealer
Yes
Apr 24, 2026

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2026

Dealership Rating
Employee Rating

Jessica was on point today, everything that needed to be done was done, in a timely manner More

by CHUY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 13, 2026

Group 1 Ford El Paso responded

Hi, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

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