Charles Hassoun
Charles Hassoun at Group 1 Ford El Paso

Charles Hassoun | Page 16

General Manager

Group 1 Ford El Paso

11301 Gateway W
El Paso, TX 79936

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4.7
157 Reviews
4.7

157 Reviews

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157 Reviews of Charles Hassoun

October 28, 2024

Dealership Rating
Employee Rating

What an amazing service added to Shamaley Ford! !! They picked up my Explorer, changed the oil, topped off and checked other items, rotated the tires, took care of the recall item and brought my ca More

by lisapelletier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny

Nov 01, 2024

Group 1 Ford El Paso responded

Hi, thank you so much for your positive comments about Shamaley Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2024

Dealership Rating
Employee Rating

Very friendly and inviting people. Carlos Castanza was very polite and professional. He helped with getting the best deal and the whole process was very easy! More

by Kelly's
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felipe Espinoza, Carlos Carranza

Sep 28, 2024

Group 1 Ford El Paso responded

Hi, we're happy to hear you had such a positive experience with Carlos! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

Dealership Rating
Employee Rating

I highly recommend Shamaley Ford to anyone in the market for a vehicle. Their dedication to exceptional service and quality vehicles is truly commendable. What stood out the most was their commitment to cus More

by Marie C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga

Sep 06, 2024

Group 1 Ford El Paso responded

Hi Marie, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

September 03, 2024

Dealership Rating
Employee Rating

The dealership is very professional from there techs to salespeople with a very clean building to real good inventory of vehicles. More

by Fgvillescas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Burciaga and Felipe Espinoza

Sep 06, 2024

Group 1 Ford El Paso responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2024

Dealership Rating
Employee Rating

Went in to purchase tires for my 2009 f150 4x4 crewcab. The Falken tires run so smooth going down the highway. From the service to the front and in between did a very professional job. My tires were at a b More

by jpjelly2174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe M

Sep 06, 2024

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 31, 2024

Dealership Rating
Employee Rating

The service was fast and the service writer took the time to address all my needs. More

by nvalentine1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose carillio

Sep 05, 2024

Group 1 Ford El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

Dealership Rating
Employee Rating

Excelente service. Very qualified and friendly staff. I am very satisfied with the service and support. More

by Rogelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2024

Group 1 Ford El Paso responded

Hi Rogelio, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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