Monica Salom
Monica Salom at Group 1 Ford El Paso

Monica Salom

Internet Sales Representative

Group 1 Ford El Paso

11301 Gateway W
El Paso, TX 79936

Contact Me
4.6
88 Reviews

Dealership Experience

5 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.6

88 Reviews

Write a Review

88 Reviews of Monica Salom

May 27, 2026

Dealership Rating
Employee Rating

Great service! Monica answered my questions and was quick to help me. Very polite as well More

by Aypalacios88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 27, 2026

Dealership Rating
Employee Rating

Fast friendly service. Good price. Dealership service. Great service from service advisor “Jerry”. Location, not far away. Thanks, More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Group 1 Ford El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2026

Dealership Rating
Employee Rating

Service done without any problems and on time as promised by the service department! Thank you very much!!! 👍 More

by Blanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Group 1 Ford El Paso responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

May 20, 2026

Dealership Rating
Employee Rating

I feel confident in their extensive efforts to find and correct the numerous issues that my vehicle had. Everything I needed was addressed. More

by dmedwards1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2026

Dealership Rating
Employee Rating

Mónica was a great advisor! Very professional and on time! 100% recommended! When you go there ask for her! More

by danielburciaga92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Group 1 Ford El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford El Paso. If you have any further questions, please give us a call. We're always happy to help!

April 25, 2026

Dealership Rating
Employee Rating

From the moment the garage doors opened to when my vehicle keys were returned, everyone at Group 1 Ford was very friendly and professional. More

by rodrigoandradejr36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Luis L

Apr 27, 2026

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2026

Dealership Rating
Employee Rating

My husband and I have been loyal customers with Ford Group 1 for past 25 years. The service specialist, Jessica Sanchez, provide was indeed very professional. She was very helpful in explaining the de More

by caportillo8136798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hassoun, Luis Caraveo, Daniel Burciaga , Jessica Sanchez Service specialist

Apr 27, 2026

Group 1 Ford El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2026

Dealership Rating
Employee Rating

Since I have come to Group 1 Ford, I have been treated with such dignity and respect that I cannot say how thankful I am for the employees. This dealership is the best I have ever been to. More

by agray638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2026

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2026

Dealership Rating
Employee Rating

Everything handled in a professional and timely manner! The Uber from dealership and back was very convenient.👍 More

by Mr t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2026

Dealership Rating
Employee Rating

Jessica was on point today, everything that needed to be done was done, in a timely manner More

by CHUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Group 1 Ford El Paso responded

Hi, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

1
...

Dealership Inventory (408 Vehicles)

new 2026 Ford F-150 car, priced at $43,589
2026 Ford F-150
new
Agate Black Metallic exterior
Automatic
Rear-wheel Drive
used 2024 Ford F-150 car, priced at $66,163
2024 Ford F-150
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $55,520
2026 Ford Bronco
new
Avalanche Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $35,682
2026 Ford Bronco Sport
new
Velocity Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $37,330
2026 Ford Bronco Sport
new
Robins Egg Blue exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $35,547
2026 Ford Bronco Sport
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive