Willie Phillips
Willie Phillips at Nissan of Cool Springs
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Willie Phillips

Internet Manager

Nissan of Cool Springs

212 Comtide Court
Franklin, TN 37067

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4.7
16 Reviews
4.7

16 Reviews

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16 Reviews of Willie Phillips

September 06, 2024

Dealership Rating
Employee Rating

This is the best dealership ever. I love everyone there. They are all so friendly and nice Mark, Laura, all the service guys all have treated us so great. I would recommend them to ev More

by ronnieandwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2024

Nissan of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care! Regards, Mark Hepler (615) 790-2500

September 06, 2024

Dealership Rating
Employee Rating

Best dealership and they sure know how to take care of their customers. They keep checking on you every little bit to see if you need anything. Love all of the service people. More

by ronnieandwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2024

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 31, 2024

Dealership Rating
Employee Rating

Oreanna Annes was so very helpful. Kind and attentive, appreciated her patience and great personality. Would recommend this dealership because of her! Thank you so much More

by Yesenia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bishoy Rizk, Oreanna Anez

Sep 06, 2024

Nissan of Cool Springs responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Regards, Mark Hepler (615) 790-2500

June 22, 2024

Dealership Rating
Employee Rating

I had a wonderful experience today with my purchase. Thank you so much Oreanna for the great care you gave me today. Above and beyond. Highly satisfied all around. More

by kellysullivan72
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Oreanna Anez , William Phillips

Jul 19, 2024

Nissan of Cool Springs responded

Thank you so much for your wonderful review!!

May 04, 2024

Dealership Rating
Employee Rating

The best experience ever on buying a car with Oreanna. I definitely recommend her and this dealership. Thanks so much! More

by hernandesrod123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Harper, Oreanna Anez

May 06, 2024

Nissan of Cool Springs responded

Hello, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 30, 2024

Dealership Rating
Employee Rating

I really want to thank Raj, Mr. Rizk & the entire finance department for really working hard to get me in my brand new 2023 Nissan Rouge SV! From start to finish they were exceptiona More

by Megan Delorso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bishoy Rizk , Raj

Apr 01, 2024

Nissan of Cool Springs responded

Hi Megan, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do! Best Regards, Amber Amarx (615) 861-8514

December 17, 2023

Dealership Rating
Employee Rating

I found the perfect car for me, and they was wonderful, thank you so much Nissan of Cool Springs More

by ore19.7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Stacy , Bishoy Rizk, Paul Huber, Corey Harper , Eric Roundy, Jeff Wiliams, Oreanna Anez

Dec 18, 2023

Nissan of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Best Regards, Amber Amarx (615) 861-8514

November 04, 2023

Dealership Rating
Employee Rating

Cars. com showed a price of $57,832. When the dealership sent a quote, it showed $62,930. When I pointed this out, I got no response. More

by Kcrusto
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Corey Harper

Nov 09, 2023

Nissan of Cool Springs responded

Kcrusto, Thank you for taking the time to let us know about your experience. Please, give us a call at the store at your earliest convenience to speak further on details. Thank you, Amber 615-790-2500

July 24, 2023

Dealership Rating
Employee Rating

Beware of online price. Not true price unless you finance through dealership. Bait and Switch. More

by Ted2k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 03, 2023

Nissan of Cool Springs responded

Thank you for taking the time to leave a review. If you would like to speak further about your experience, please give Eric Roundy, General Manager, a call at your earliest convenience. Thank you for your business. 615-790-2500

July 04, 2023

Dealership Rating
Employee Rating

I'm an 72 and only bought 2 new vehicles in that time span. I'm from the old school and enjoy the hand the barter experience. Rashad and I worked together very easily. Rashad knows the Nissan Product ins More

by andersoncharlie969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Hepler , Eric Roundy

Jul 18, 2023

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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