Raj Thakor Jr

Do Not Buy a Car from Cool Springs Nissan! Do Not! This dealership takes all the fun out of purchasing a car by not listening to its customers’ issues! The Frustration Level has peaked! The s Do Not! This dealership takes all the fun out of purchasing a car by not listening to its customers’ issues! The Frustration Level has peaked! The salesman, Rog, assured my son and I that all the buttons that did not work would be taken care of by the service department, especially since he purchased the warranty. But “as is” might not include a window repair. So we contacted Willie, the Manager, who met us at the dealership at 9:00 one Saturday morning. He stated that he would contact the General Manager about the driver’s window not operating, which is a safety issue, but for two weeks, he has not returned our calls or messages. Similarly, the air was not cooling properly after the first 30 minutes of driving the vehicle off the lot. So after less than 3 weeks, the car simply would not start! It’s sitting in the driveway…DEAD! Furthermore, the hood latch does not always function properly, so that along with the moonroof only opening 3 inches at a time, and the back gate not working with the button, the experience is maddening, to say the least! Finally, please just communicate honestly with your customers in the future! More

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"These guys have the worst fine print. .. they will add thousands and thousands of dollars out of nowhere. Don't even bother stepping on their property. They're absolutely a bunch of thieve .. they will add thousands and thousands of dollars out of nowhere. Don't even bother stepping on their property. They're absolutely a bunch of thieves. Whatever they're advertising is baloney." More

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Raj and the rest of the crew were great to deal with. They made sure every question was answered and took the time to make sure they covered every step of the shopping and buying process thoroughly. They made sure every question was answered and took the time to make sure they covered every step of the shopping and buying process thoroughly. More

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Raj and the rest of the team were amazing! The car I requested to test drive was ready to go when I arrived. Once we looked at other options, the team worked to find the exact car we wanted an The car I requested to test drive was ready to go when I arrived. Once we looked at other options, the team worked to find the exact car we wanted and were able to get it same day. The team made the process easy from start to finish. We would be happy to work with them again! More

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We knew the car and specs we were interested in purchasing, and our salesperson Raj Jr. Thakor made the process smooth and easy. He handled everything professionally and kept the process moving for purchasing, and our salesperson Raj Jr. Thakor made the process smooth and easy. He handled everything professionally and kept the process moving forward to minimize the time it took to complete the sale. I would highly recommend him to others. More

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Raj was super helpful and knowledgeable and kept the process going. He had all of our paperwork ready to go so there was no downtime in the process. I would recommend Raj in the future. process going. He had all of our paperwork ready to go so there was no downtime in the process. I would recommend Raj in the future. More

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My family had a wonderful experience at Nissan of Cool Springs we wanted to thank Willie and Raj and Kellie and Bishoy Corey for making our car buying experience smooth it was pleasant and fun I highly r Springs we wanted to thank Willie and Raj and Kellie and Bishoy Corey for making our car buying experience smooth it was pleasant and fun I highly recommend reaching out to them for your next vehicle . Thank you all More

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Nissan of Cool Springs is the best! We are the happy owners of a new Nissan Sentra and our buying experience was excellent. Raj (Jr.) was very knowledgeable, polite and professional. He We are the happy owners of a new Nissan Sentra and our buying experience was excellent. Raj (Jr.) was very knowledgeable, polite and professional. He made us feel so comfortable and relaxed during the entire process. My husband and I both said, "Raj was awesome!" on our drive home. And we appreciated Corey in the Finance Department for his thorough explanation of all our paperwork. Very happy customers! More

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Friendly environment . Helpful in selecting the Nissan Frontier. Good service over all . Satisfied with the vehicle. Helpful in selecting the Nissan Frontier. Good service over all . Satisfied with the vehicle. More

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Raj was nice and helpful as a sales person. Our main issue was with the finance/paperwork part of the process. Before standard service with Christian. Our main issue was with the finance/paperwork part of the process. Before standard service with Christian. More

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