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Nissan of Cool Springs
Franklin, TN
2,121 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro.
Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs.
We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 01, 2026
Do Not Buy a Car from Cool Springs Nissan!
Do Not! This dealership takes all the fun out of purchasing a car by not listening to its customers’ issues! The Frustration Level has peaked!
The s
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by deliahgerson
Employees Worked With
Other Employees :
Preston in the Service Department. He was a new employee.
January 03, 2026
We had a very disappointing experience at Nissan of Cool
Springs. We worked with Bishoy for two days trying to purchase a used vehicle, only to have the process made unnecessarily difficult and unprofession
More
by BR
Employees Worked With
November 01, 2025
The initial price quoted to me was $39,142 after rebate
for the 2025 Nissan Frontier Pro 4x4. Nonetheless, upon examining the paperwork, I found that I only received a $500 rebate, resulting in a final pur
More
by madelinerry45
Employees Worked With
Other Employees :
Alex Davis
Dealership Inventory (365 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Authorized Parts Store
- Home Delivery
- No Contact Transactions
- Rental Car Service Onsite
- Shuttle Service
- Virtual Appointments
- Vehicle Sanitization
- Television
- Vending Machines
- Home Test Drives
