45 Reviews
Write a Review45 Reviews of Will Lewis
December 19, 2024
No high pressure sales tactics, very friendly, and fairly transparent (more than other dealerships). Chris took the time to explain all the features I needed to know about, but also recognized that I didn't transparent (more than other dealerships). Chris took the time to explain all the features I needed to know about, but also recognized that I didn't need to know how an EV behaves (since I was already driving an EV) Note: the review form doesn't let me pick Cadillac as make - so I ended up picking Chevrolet More
Other Employees Tagged: Sheldon Jeffcoat, Christopher Douglas
December 11, 2024
Everyone was friendly and helpful. Our sales person, Dee Ann was great. I would recommend to other people. We purchased a Cadillac XT6. Our sales person, Dee Ann was great. I would recommend to other people. We purchased a Cadillac XT6. More
Other Employees Tagged: Jeff Horn, Dee Ann Potendyk
November 03, 2024
Customer waiting area is nice. However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the servic However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the service writer to log in your car and set up the mechanic to do the work. My appointment was for an item that takes less than one hour for completion. I was there 3 hours and left without taking advantage of your. "Free Carwash" because I had already been there 3 HOURS. Please rethink your procedures. MY TIME IS ALSO VALUABLE!!! More
Other Employees Tagged: Jeff Horn, Jason Gattenby, Denny Aldridge, Mike Loch, Alex Gipson, Doug Spivey, Roger Musgrove, Russ Ellis, Jessie McWilliams
October 31, 2024
Best business I’ve ever dealt with in personal or car business everytime I’ve used them business everytime I’ve used them More
Other Employees Tagged: Jeff Horn, Jason Gattenby, Scotty Rice, Greg Spurgeon, Denny Aldridge, Russ Ellis, Robert Cook, Trish Cheaney
October 21, 2024
I appreciate how personable, quick, and thorough every person I dealt with handled the transaction. Thank you!! person I dealt with handled the transaction. Thank you!! More
Other Employees Tagged: Dee Ann Potendyk, Taylor Adams , Mark Lopez - Financing.
October 18, 2024
Have bought several vehicles from this dealership…always a great experience. Great service, grest pricing…always makes the customer feel special a great experience. Great service, grest pricing…always makes the customer feel special More
Other Employees Tagged: Robert Capestany
September 06, 2024
I’ve been buying vehicles from the Wood family for over 30 years and they always do a great job! 30 years and they always do a great job! More
Other Employees Tagged: Jeff Horn, Sheldon Jeffcoat, Scotty Rice, Wendy Deter, Ryan Gonzales, Denny Aldridge, Russ Ellis
September 04, 2024
Taylor has always been competent and courteous. The service department at James Wood has always had my full confidence. The service department at James Wood has always had my full confidence. More
Other Employees Tagged: Taylor Adams
August 02, 2024
I am unhappy because they did not have a ride home for me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me to James Wood. After for waiting for another 45 minuted, I got my car and went home. Does this sound like an organization this knows what it is doing. Where else can I go for a simple oil change?? More
Other Employees Tagged: Jeff Horn, Jason Gattenby, Denny Aldridge, Mike Loch, Alex Gipson, Edwin Chan, Gavynn Norris, Mike Belew , Tammy Brooks
July 19, 2024
Very cordial, attentive staff. Treated with kindness and respect, good communication with everyone involved. Have done business with them before and will continue to do business wi Treated with kindness and respect, good communication with everyone involved. Have done business with them before and will continue to do business with them again More
Other Employees Tagged: Jason Gattenby, Wendy Deter, Matt Crawford , Mark Lopez