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Will Cruz
Will Cruz at Sierra Chevrolet of Monrovia
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Will Cruz

General Sales Manager

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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3.9
38 Reviews

Languages Spoken

English English

Spanish Spanish

3.9

38 Reviews

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38 Reviews of Will Cruz

October 31, 2024

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Employee Rating

The dealer was in a good location and easy to find. A bit far from my house but closer to my office. They had a good selection of Bolts and new cars as well. They were going through remodeling and I’m More

by Top Cat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lisk, Edwin Cardiel

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Nov 01, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you found Sierra Chevrolet easy to locate and appreciated our selection of Bolts and new cars. We are indeed excited about the remodeling and can't wait to unveil our updated showroom. If you have any further questions or need assistance, please don’t hesitate to reach out to us. We hope to see you again soon! Sincerely, The Sierra Chevrolet Team

October 10, 2024

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I had a great service they where trying and trying to get me approve and I got approve i am happy with the service More

by Ricky
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Recommend Dealer
Yes

Other Employees Tagged: Elliott

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Oct 10, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We are thrilled to hear that you had a great service experience and that our team was able to assist you in getting approved. At Sierra Chevrolet, we strive to ensure our customers are happy, and your feedback is truly appreciated. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

October 07, 2024

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Really was a bad experience with sale and the defective truck I was sold. The bright spot for me was dealing with Jacob North the service manager. He was a very understanding and communicated with me throu More

by joeracer
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman

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Oct 08, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand that feeling valued as a customer is essential, and we regret to hear that you felt this way at Sierra Chevrolet. Your feedback is important, and we'd appreciate the opportunity to discuss your concerns further. Please feel free to contact us directly so we can work toward a resolution. Sincerely, The Sierra Chevrolet Team

October 07, 2024

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They were pretty nice I liked how I was treated and good service thank you More

by m.maldonado79
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you enjoyed your experience with us at Sierra Chevrolet. Our team is dedicated to providing great service, and it’s wonderful to know that you felt well taken care of. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

October 07, 2024

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very good will return when needed keep up the good work nice and clean area More

by n6pmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Samantha Peinado, Mayra Neria, Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Edwin Cardiel, Marvin Orellana , Shawn

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Oct 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Sierra Chevrolet. We appreciate your feedback about our clean and welcoming environment, and we look forward to serving you again whenever you need us. Safe travels until then! Sincerely, The Sierra Chevrolet Team

September 17, 2024

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They were very nice and helpful. Super accommodating . I am very satisfied with my purchase. More

by GOCARANZANAILS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Hernandez , Christopher Parra

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Sep 19, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at Sierra Chevrolet. It's great to know that you found our team helpful and accommodating. We appreciate your satisfaction with your purchase, and we look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 09, 2024

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I was looking for a pick up truck and my research led me to two dealers but as I'm familiar with Chevrolet of Monrovia I decided to go there , great service . More

by marco.solis.a28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Hernandez

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Sep 11, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience, Marco! We appreciate your choice of Sierra Chevrolet for your pickup truck search and are thrilled to hear you received great service. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

September 04, 2024

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Great knowledgeable and friendly sales rep. Finance department provided clear answers to all contract questions. More

by marcial.jose.43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lisk

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Sep 05, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re delighted to hear that you found our sales representative knowledgeable and friendly, and that our finance department was helpful in addressing your contract questions. At Sierra Chevrolet, we strive to provide a great experience for all our customers. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 01, 2024

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Employee Rating

As a dealer they provide good service definitely I will return for a future service More

by CHICHILOPEZ2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Edwin Cardiel, Marvin Orellana

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Sep 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had a good experience with us at Sierra Chevrolet. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

August 28, 2024

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Employee Rating

I’m very unsatisfied. Your sales team is very unprofessional and organized. They don’t return phone calls when they say they will. And have still not answered my questions More

by LUISAMBRIZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 29, 2024

Sierra Chevrolet of Monrovia responded

Our team has acknowledged this review.

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