Victoria Protsyuk
Victoria Protsyuk at Niello Volvo Cars Sacramento
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Victoria Protsyuk

Service Appointment Coordinator

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Victoria Protsyuk

October 09, 2024

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Employee Rating

I am so confident in the quality and care at Niello Volvo every time I need to get my Volvo serviced. The communication and professionalism is outstanding, and I always leave the parking lot with peace of mi More

by TARYNDBENSON
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 10, 2024

Niello Volvo Cars Sacramento responded

Taryn, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 17, 2024

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Employee Rating

Niello Volvo Service Center is awesome; They provide the best customer care. Shout-out to Shaun! Shaun went above and beyond by addressing all my concerns and presenting some other insights I would have mis More

by JOHNATHAN.SOWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, Johnathan, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 12, 2024

Dealership Rating
Employee Rating

Niello Volvo. Good Dealership with good people. They did a good job and their communication was great More

by jcw0086
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 14, 2024

Niello Volvo Cars Sacramento responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 09, 2024

Dealership Rating
Employee Rating

Brian, Andrew and the Volvo team are just awesome. They have provided the best customer service and treat me like family everytime I walk through the dealership doors. I am on my 3rd car with Volvo an More

by JOHNATHAN.SOWARD
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jul 10, 2024

Niello Volvo Cars Sacramento responded

Jonathan, At Niello Volvo Cars Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! TJ Upton General Manager tupton@niello.com (916) 245-2231

June 01, 2024

Dealership Rating
Employee Rating

Shaun and his team at the service department did an exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are fre More

by TONYSARDELLA
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2024

Niello Volvo Cars Sacramento responded

Thank you so much, Tony, for your kind words for Shaun and for taking the time to leave us this wonderful feedback! We look forward to working with you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 15, 2024

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Employee Rating

Great friendly people but they lack loaner car service. But that is on managers who runs the place . Unfortunately Niello is only Volvo center in Sacramento. More

by nkao
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Niello Volvo Cars Sacramento responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 03, 2024

Dealership Rating
Employee Rating

Very efficient and pleasant to work with. No issues with car and service. Could have a more pleasant place to wait. But ok More

by DARYLLANCE345
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes, Amy Ott

Apr 04, 2024

Niello Volvo Cars Sacramento responded

Daryl, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 03, 2024

Dealership Rating
Employee Rating

Excellent customer service…communication is definitely excellent too! Will always give rave reviews on Niello products! More

by LISALOOMER1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Niello Volvo Cars Sacramento responded

Lisa, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 14, 2023

Dealership Rating
Employee Rating

Very customer friendly. Service rep Amy Ott was always professional and in tune with the customers needs. I have bought two volvos and was always happy with my service. More

by tayloreet6563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott

Dec 14, 2023

Niello Volvo Cars Sacramento responded

Taylor, Thank you for your business and this review. We're happy to hear Amy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 06, 2023

Dealership Rating
Employee Rating

Professional, good service and what you would expect from Volvo dealer. This is our second vehicle and we love it! More

by LENNY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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