Amy Ott
Amy Ott at Niello Volvo Cars Sacramento
Refer Me

Amy Ott

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

Contact Me
4.9
112 Reviews
4.9

112 Reviews

Write a Review

112 Reviews of Amy Ott

June 12, 2024

Dealership Rating
Employee Rating

This dealership makes the customer feel special by the aesthetics, the staff, and the lounge with great pastry treats. More

by BJMAXIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 06, 2024

Dealership Rating
Employee Rating

Amy and Neil did a great job of diagnosing an unknown problem and did not hesitate to step up for a very complex solution. We could not be happier, great job! More

by rdaniels20
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 05, 2024

Dealership Rating
Employee Rating

Amy is one of the best service advisors that I have worked with. She is very helpful and pleasant to speak with in person or on the phone. More

by jwilson434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. Amy and our team appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 03, 2024

Dealership Rating
Employee Rating

Amy is always awesome! Top tier and glad to have her as my service advisor. More

by povsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amy met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 01, 2024

Dealership Rating
Employee Rating

Shaun and his team at the service department did an exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are fre More

by TONYSARDELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2024

Niello Volvo Cars Sacramento responded

Thank you so much, Tony, for your kind words for Shaun and for taking the time to leave us this wonderful feedback! We look forward to working with you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 01, 2024

Dealership Rating
Employee Rating

Amy is always so helpful and goes above and beyond to ensure we're happy with the service at Niello. More

by dirtyjermz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

Jun 01, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Amy here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 30, 2024

Dealership Rating
Employee Rating

Edgar was super helpful and helped set clear expectations with me up front. He also helped point out proactively that I'd booked the incorrect service maintenance schedule, and helped me find the correct one More

by TOTTENMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar

May 30, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 29, 2024

Dealership Rating
Employee Rating

Very easy to schedule an appointment. Service was performed both well and timely. Car was washed before I picked up. Service went over everything in detail regarding what was done and w More

by MINAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 27, 2024

Dealership Rating
Employee Rating

Matt did a very good job getting my vehicle into the shop and setting up a rental vehicle to minimize my wait. He explained promptly that they needed my vehicle all day so for convenience suggested getting a More

by bjwaldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery

May 29, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 23, 2024

Dealership Rating
Employee Rating

As always, Amy is a super star! She made sure my car was taken care of and found things for my extended warranty to pay for. More

by KYLE B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle

May 29, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

1
...

Dealership Inventory (162 Vehicles)

used 2021 Volvo V60 Cross Country car, priced at $37,281
2021 Volvo V60 Cross Country
used
Onyx Black Metallic exterior
Automatic
All-wheel Drive
used 2021 Volvo XC90 car, priced at $35,585
2021 Volvo XC90
used
Thunder Gray Metallic exterior
Automatic
All-wheel Drive
used 2021 Volvo S60 car, priced at $30,498
2021 Volvo S60
used
Crystal White Metallic exterior
Automatic
All-wheel Drive
new 2024 Volvo XC90 Recharge Plug-In Hybrid car, priced at $71,612
2024 Volvo XC90 Recharge Plug-In Hybrid
new
Silver exterior
Automatic
All-wheel Drive
new 2024 Volvo XC90 Recharge Plug-In Hybrid car, priced at $68,829
2024 Volvo XC90 Recharge Plug-In Hybrid
new
White exterior
Automatic
All-wheel Drive
new 2024 Volvo XC90 Recharge Plug-In Hybrid car, priced at $78,855
2024 Volvo XC90 Recharge Plug-In Hybrid
new
Gray exterior
Automatic
All-wheel Drive