112 Reviews
Write a Review112 Reviews of Amy Ott
June 06, 2024
Amy and Neil did a great job of diagnosing an unknown problem and did not hesitate to step up for a very complex solution. We could not be happier, great job! problem and did not hesitate to step up for a very complex solution. We could not be happier, great job! More
June 01, 2024
Shaun and his team at the service department did an exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are fre exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are free to use and you always get a ride home as they give complimentary Lift rides. More
Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Victoria Protsyuk
June 01, 2024
Amy is always so helpful and goes above and beyond to ensure we're happy with the service at Niello. ensure we're happy with the service at Niello. More
Other Employees Tagged: Rick Fuentes
May 30, 2024
Edgar was super helpful and helped set clear expectations with me up front. He also helped point out proactively that I'd booked the incorrect service maintenance schedule, and helped me find the correct one with me up front. He also helped point out proactively that I'd booked the incorrect service maintenance schedule, and helped me find the correct one, which was even a lower cost to me. Thanks for your integrity Edgar! I'd be happy to work with him anytime. More
Other Employees Tagged: Edgar
May 29, 2024
Very easy to schedule an appointment. Service was performed both well and timely. Car was washed before I picked up. Service went over everything in detail regarding what was done and w Service was performed both well and timely. Car was washed before I picked up. Service went over everything in detail regarding what was done and why. Service helped me figure out how to connect car to my home wifi. More
May 27, 2024
Matt did a very good job getting my vehicle into the shop and setting up a rental vehicle to minimize my wait. He explained promptly that they needed my vehicle all day so for convenience suggested getting a and setting up a rental vehicle to minimize my wait. He explained promptly that they needed my vehicle all day so for convenience suggested getting a rental for me allowing me to not spend all day at the dealership. He was thorough and did a professional job in my whole experience. More
Other Employees Tagged: Matthew Jeffery