Rob Pane

Been servicing with the Niello Group for several years and they have always exceeded my expectations at every visit and encounter. Class act group of team members that care about providing a professional and they have always exceeded my expectations at every visit and encounter. Class act group of team members that care about providing a professional experience. All done with a smile and great attitude. Advisor Matt Jeffery is a star along with all his colleagues. Bravo Team Niello! More

by WYATTGPHOTOGRAPHY Verified Customer Verified Customer

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Responsive and clear communication through text message, accommodating through the whole process, clean facility and friendly staff accommodating through the whole process, clean facility and friendly staff More

by DARREN627 Verified Customer Verified Customer

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The good folks at Volvo Niello has never disappointed. Always...I mean always has exceeded my expectation. The positive 'can do' culture is over the top. And, they always do it with a smile. From lot te Always...I mean always has exceeded my expectation. The positive 'can do' culture is over the top. And, they always do it with a smile. From lot team to the management and in-between. THEY ALL CARE. Kudos Team Niello volvo More

by WYATTGPHOTOGRAPHY Verified Customer Verified Customer

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Great communication and timely repair that cost less than we expected. Will use again in the future. we expected. Will use again in the future. More

by MOOREF1 Verified Customer Verified Customer

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Great team of professionals, Sales, Service and Parts. Very knowledgeable, very professional with a welcoming attitude and lots of smiles. Obviously these folks enjoy their jobs and their employer. Alw Very knowledgeable, very professional with a welcoming attitude and lots of smiles. Obviously these folks enjoy their jobs and their employer. Always exceed my expectation at every visit....for the last 10 + years. Kudos Team Niello. More

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Customer service was outstanding. Would definitely go back again and get car serviced at Niello Volvo. Would definitely go back again and get car serviced at Niello Volvo. More

by MJANATPOUR64 Verified Customer Verified Customer

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I've worked with Walnut Creek Volvo and Santa Rosa, and your team surpasses all your team surpasses all More

by EDMOS Verified Customer Verified Customer

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Great service department with nice professionally trained people. My first service was a good experience people. My first service was a good experience More

by RFOLETTA Verified Customer Verified Customer

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At every experience, EVERY, Matt and team Niello has managed to ALWAYS exceed my expectations. From their professionalism, to their smiles, AND TO the interdepartmental teamwork i have no regrets for ch managed to ALWAYS exceed my expectations. From their professionalism, to their smiles, AND TO the interdepartmental teamwork i have no regrets for choosing Team Niello. Not only do i get a professional team effort from Robb Pane, the Service Department, but also from Mark Carpenter, the Parts Team. Also, every interaction with the professionals in the Sales dept including the leader of the crew, TJ, is DA MAN. More importantly, Hats off to Mr. Rick Niello and his executive management team picking and nourishing the management efforts to satisfy customers like me for the last couple decades- Bravo Team Niello. More

by WYATTGPHOTOGRAPHY Verified Customer Verified Customer

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1st warranty service went well once we figured out ownership to navigate the system, Thank You Neillo Volvo and Jessica Le Clerc for all the help when we need it to learn how to efficiently operate ou ownership to navigate the system, Thank You Neillo Volvo and Jessica Le Clerc for all the help when we need it to learn how to efficiently operate our XC60 T8 PHEV. More

by Dale L Verified Customer Verified Customer

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