114 Reviews
Write a Review114 Reviews of Rick Fuentes
June 01, 2024
Shaun and his team at the service department did an exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are fre exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are free to use and you always get a ride home as they give complimentary Lift rides. More
Other Employees Tagged: Rob Pane, Shaun Dortch, Matthew Jeffery, Amy Ott, Victoria Protsyuk
May 31, 2024
Efficient and experienced staff, streamlined process, excellent personalized customer service and well-appointed waiting area. Made the process a pleasure. excellent personalized customer service and well-appointed waiting area. Made the process a pleasure. More
Other Employees Tagged: Shaun Dortch
May 23, 2024
Great experience as usual. Amy took care of my processing, ordered me a ride back home as the service was going to take a few hours. There was a delay in the service and it was Amy took care of my processing, ordered me a ride back home as the service was going to take a few hours. There was a delay in the service and it was completed next day. This was due to some network outage as I was informed so not really the fault of the service dept. staff. Overall, I am very satisfied with my visit and experience. More
Other Employees Tagged: Amy Ott
May 19, 2024
Rick Fuentes is the real reason I purchased 2 cars and keep them serviced at Niello. Professional, friendly and recognizes me when I drive in even without an appointment. Wonderful team! keep them serviced at Niello. Professional, friendly and recognizes me when I drive in even without an appointment. Wonderful team! More
May 16, 2024
I've always gotten great service at Niello Volvo. Everyone is friendly and very professional. I've especially enjoyed working with Rick, because he takes the time and care to explain all the details Everyone is friendly and very professional. I've especially enjoyed working with Rick, because he takes the time and care to explain all the details to me and make it easy for me to understand my options. More
Other Employees Tagged: Matthew Jeffery, Amy Ott
May 15, 2024
Great friendly people but they lack loaner car service. But that is on managers who runs the place . Unfortunately Niello is only Volvo center in Sacramento. But that is on managers who runs the place . Unfortunately Niello is only Volvo center in Sacramento. More
Other Employees Tagged: Rob Pane, Mark Carpenter, Shaun Dortch, Matthew Jeffery, Amy Ott, Victoria Protsyuk, Ken Elvis, KC Ramos, Nathan Sheldon