Vegas Harley

I would prefer to believe that they are just inept and incompetent rather than liars and cheaters. But I may be wrong.. I was given incorrect information that affected my purchase, regarding the andvertis incompetent rather than liars and cheaters. But I may be wrong.. I was given incorrect information that affected my purchase, regarding the andvertised interest rate. Secondly, I was told that my deposit check (to hold the car for 4 hours) was not cashed and would be shredded. I only found out by accident the following morning that that check had indeed been cashed when I went to make another withdrawal on that account and the funds were missing. Although I did purchase the vehicle, those funds were never applied to the transaction either. Only after I brought it to the attention of management, I received a call back from finance telling me they would request reimbursement and stay right on it to ensure it came back quickly. Tomorrow will be one week, and I have not heard again from the dealership and the money has not yet been returned. I had to make my own effort to find where the reimbursement would come from, only to be told that it is “processing” But still no apologies or concern from the dealership.. More

by hogett Verified Customer Verified Customer

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Sales person Vegas Harley was great The lady with the aggressive sales pitch to add coverage was not good aggressive sales pitch to add coverage was not good More

by Karen296 Verified Customer Verified Customer

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Super from start until driving out the dealer. Can’t expect anything better.listened, respected, wealth of info that will continue in the future I’m sure. Best dealer experience we’ve had. . Can’t expect anything better.listened, respected, wealth of info that will continue in the future I’m sure. Best dealer experience we’ve had. . More

by Lynne C Verified Customer Verified Customer

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Were polite and respectful throughout the process and never applied pressure to make any major decision. never applied pressure to make any major decision. More

by bonnie_siefkes Verified Customer Verified Customer

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I felt completely comfortable that they were giving me the best deal possible. I was treated with courtesy throughout the entire process and I love my new Subaru Forester. Vegas listened carefully to what the best deal possible. I was treated with courtesy throughout the entire process and I love my new Subaru Forester. Vegas listened carefully to what I needed in a car and how it would fit into my budget. No one tried to upsell or pressure me into something I wasn’t comfortable with. The entire team was friendly and made the process so easy. I would definitely recommend Villages Subaru to anyone looking for a new car. Thank you Vegas, the two Mikes, Katie and Izzy for making this a great experience. More

by scarsonnc Verified Customer Verified Customer

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Vegas was GREAT! Super helpful and informative. Finance dept (not Katy Cockrell) was very misleading. They add on additional interest fees and try to cover it up unl Super helpful and informative. Finance dept (not Katy Cockrell) was very misleading. They add on additional interest fees and try to cover it up unless you confront them directly. More

by bkirkland Verified Customer Verified Customer

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Sales and car dealer very professional, not so much the Finance mgr , Katie. Had to ask several times to stop trying to sell me her products, when I said no more, her demeanor became less friendly and has Finance mgr , Katie. Had to ask several times to stop trying to sell me her products, when I said no more, her demeanor became less friendly and has to make several trips back to dealership to get correct information. More

by bud.richards51 Verified Customer Verified Customer

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Very pleasant experience except for finance person attitude and deamenor. Especially when we declined her insurance incentives. Had very unprofessional attitude, arrogant and even my partner noticed c attitude and deamenor. Especially when we declined her insurance incentives. Had very unprofessional attitude, arrogant and even my partner noticed change. Had to make several repeated trips to dealership due to Katie's service. Caused several issues with my insurance, failed to recognize her errors and received my fickle finger of fate in her face. She has an attitude More

by bud.richards51 Verified Customer Verified Customer

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The people at this dealership are awesome to deal with. Vegas is a fantastic salesman. Vegas is a fantastic salesman. More

by joelbss Verified Customer Verified Customer

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The services is great. People are awfully nice and I also like the popcorn. I am very satisfied. People are awfully nice and I also like the popcorn. I am very satisfied. More

by ALEXLOUISDANGELO Verified Customer Verified Customer

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