Tyler Schneiderwind | Page 3

Had a pleasant experience at this dealership. Their staff does what they can to meet customer needs. Their staff does what they can to meet customer needs. More

by Zippy198 Verified Customer Verified Customer

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Traded in my car for a new telluride and was promised and certain amount for the trade but when I reviewed my paper after a day or so I realized they never honored what me and the sales guy agreed to, and wh certain amount for the trade but when I reviewed my paper after a day or so I realized they never honored what me and the sales guy agreed to, and what his supposed manger would give us. When signing your paperwork be careful and ask for full breakdowns of the numbers, dealers and finance managers are in the business of scamming you of your hard earned money. They will not honor anything now that the paperwork has been signed, in my line of work if a customer refuses to accept something we correct it or offer something to them but here at kia they just say sorry we took your money and there's nothing we can do. Never again will i sign without actual paperwork, they hand you a flash drive making you think that the contract and terms and warranties are on ther but in reality its just 2 pages on it and no info what's so ever. Please be careful before you go and spend 50k with these people. Get your paperwork not a flash drive. More

by MSMITH4498 Verified Customer Verified Customer

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Dealership was clean, quiet, and easy to have conversations. I felt no pressure while there. I would highly recommend Greenway KIA EAST! conversations. I felt no pressure while there. I would highly recommend Greenway KIA EAST! More

by laurataramona Verified Customer Verified Customer

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Tyler was the most pleasant salesperson I've ever met! He helped us find the SUV Hybrid we were looking for. We were so satisfied with Tyler and Greenway KIA! We had a KIA Amanti that was 17 years old and He helped us find the SUV Hybrid we were looking for. We were so satisfied with Tyler and Greenway KIA! We had a KIA Amanti that was 17 years old and another KIA Cadenza that is 11 years old! We've never had a problem with any Kia we've bought! And we bought a Kia Sorento Hybrid! What an amazing vehicle! Again, Tyler got us the best deal! My husband and I are very happy! More

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Overall my experience was great. Our Sales person Tyler made the experience much better. I would recommend Greenway Kia to others. Our Sales person Tyler made the experience much better. I would recommend Greenway Kia to others. More

by Arianna Verified Customer Verified Customer

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The dealership was great. Yoannel was a great facilitator who helped both myself and Kia get a good deal done for both sides. Appreciate his effort and the rest of the crew! Yoannel was a great facilitator who helped both myself and Kia get a good deal done for both sides. Appreciate his effort and the rest of the crew! More

by youssefynwa Verified Customer Verified Customer

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Tyler our sales rep was great. He was very helpful and responsive. Let’s be honest though, the dealer experience sucks. From long wait times to get to finance to non responsive sal He was very helpful and responsive. Let’s be honest though, the dealer experience sucks. From long wait times to get to finance to non responsive sales managers… Tyler however, was AMAZING. We bought our car sight unseen and without a test drive, we knew what we wanted and didn’t want to waste anyone’s time and in turn expected the same. More

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Tyler was a fantastic salesman. I am very pleased with the whole experience getting my car. I am very pleased with the whole experience getting my car. More

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The complete review on my dealership is pending as I've had some difficulties thusfar. I will write my FULL review on yelp and other avenues once the issues are resolved. In sales, at this particular Gr had some difficulties thusfar. I will write my FULL review on yelp and other avenues once the issues are resolved. In sales, at this particular Greenway Kia dealership, I dealt with Tyler, internet sales who was Extremely communicative, helpful, empathetic, and not pushy. That was a big deal for me as we don't do well with pushy. I talked with him for MONTHS via text, and he's the only reason we came to the Greenway Kia East dealership. However, we had started a the location in Longwood, with Madhi, who we REALLY liked who is no longer there. Then we went back and were greeted by Megan, with a limp handshake, who after our tour, brought around the Sales Manager when we TOLD her at the beginning of the tour that we weren't ready that day. PUSHY. Avoid the Longwood location. When we came in to Greenway Kia East, we dealt with Shabazz, who is not on your rating list but should be. He was knowledgeable, non pushy, calm and patient. In the absence of a sales manager that first day we came into the Greenway East Dealership (where Tyler was), in the absence of a sales manager, Shabazz brought in some guy with a limp noodle handshake (not how you conduct business), who LIED, and gave us a BEST deal, right off the bat, of and $800/mon payment on just one car. We were buying two. This forced us to Haggle, which made for a VERY STRESSFUL and UNPLEASANT experience. Then he back-pedaled and said that some people consider that first offer a good deal. Really??? I NEVER want to deal with him again, and everytime we come in, he's there. He's a liar because he said the sales people don't work on commission. I don't care what you call it - commission, bonus - whatever it is, it rewards sales for getting customers to the finish line. He also tried to make me feel horrible about my credit which is not in the 700s, but it's not horrid, either. This was his way of saying I was lucky to get what he was offering. Again - HAGGLING. He must have thought that I as a woman was stupid and didn't know better. I'm the one who pays the bills and makes the financial decisions in my family, with my husband's full support. Also been in sales longer than he's been alive. Times have changed, pal. I'm uncomfortable even being near that guy. Ayoub, Sales Manager was Much better. He was responsive, helpful, & communicative even when he was out sick, which I appreciated greatly. Gina, Service Manager was extremely helpful and professional too. Why did I need service on a brand new car? GREAT question! The rear passenger door wasn't aligned properly, causing a loud, anxiety-provoking alarm to blare on our first night taking it home. There is still an issue that needs to be resolved on this BRAND NEW CARNIVAL which is why I'm waiting until it gets resolved to post in other social media. What gets me is that SOMEONE at that dealership Would have noticed that loud alarm before allowing us to drive off in it, and that person, whoever it was IGNORED it. WE didn't catch it until we were on the ride home - the problem with the BRAND NEW CAR. Getting a hold of someone at the dealership, unless it's sales, is a challenge. So if you need to reach someone, dial 1 for sales. Otherwise, if you dial 0, there is a good chance the phone will ring endlessly. Abdel was our finance manager. He was very helpful as well, and we opted for the Gap coverage based on what we presented. He did promise us a copy of the paperwork, which, days later, I still have not received. Waiting on that too. Overall, liked Madhi (no longer there), Shabazz, Ayoub, Gina, and Abdel. However, the whole experience was soured by the pushiness of the others, HAGGLING, making the whole feeling/experience SLIMY. Had we not already researched and decided on the two vehicles we wanted, we would not have returned to Greenway Kia. When it is time to get another vehicle in 3-4 years, I doubt I will visit this dealership again. More

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Everyone was courteous, friendly and very efficient. Quick service and smooth buying process. Negotiable. Prices were great. Service appointment was made quick, in and out. It was truly a pleasure to sh Quick service and smooth buying process. Negotiable. Prices were great. Service appointment was made quick, in and out. It was truly a pleasure to shop here. More

by sserrano0117 Verified Customer Verified Customer

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