Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tyler Duncan
Tyler Duncan at Shottenkirk Ford Granbury
Refer Me

Tyler Duncan

Service Advisor

Shottenkirk Ford Granbury

4950 East Highway 377
Granbury, TX 76049

Contact Me
5.0
31 Reviews
5.0

31 Reviews

Write a Review

31 Reviews of Tyler Duncan

September 20, 2024

Dealership Rating
Employee Rating

Got us in quickly for a repair and delivered the vehicle exactly when they said it would be delivered overall very happy with the service More

by campbellphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 20, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 19, 2024

Dealership Rating
Employee Rating

Great service. Tyler was great!! Normal wait time was good. I will definitely be back for all my Ford F250 truck service needs. More

by bryant_pool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Holtzinger

Report | Print
Sep 20, 2024

Shottenkirk Ford Granbury responded

Bryant, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 19, 2024

Dealership Rating
Employee Rating

Tyler was extremely customer friendly and very helpful with our car issue. He gave us great information on our problem and how they could help us. More

by Athdir97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates, Eric Smalley, Matt Jewett, Hunter Poimbeauf

Report | Print
Sep 20, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 19, 2024

Dealership Rating
Employee Rating

Service has been exceptional. Specifically John Whittler, Eric and Tyler in the Ford service department. More

by David Percival
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Smalley , John Whittler

Report | Print
Sep 20, 2024

Shottenkirk Ford Granbury responded

David, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 19, 2024

Dealership Rating
Employee Rating

Great service department. Tyler, in particular, had great communication and got my problem taken care of very quickly. Loved the pick up/drop off service from my home! Gre More

by Amlemons105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 20, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 18, 2024

Dealership Rating
Employee Rating

All ways friendly good service plinte of vehicles to look at wy you wate 5⭐ More

by profishr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates, Will Mooney, Eric Smalley, Matt Jewett, Hunter Poimbeauf

Report | Print
Sep 18, 2024

Shottenkirk Ford Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

September 18, 2024

Dealership Rating
Employee Rating

I had a fantastic experience with Melissa. The customer service went way beyond my expectations. The communication of what my card needed was throughly explained to me and she even sent pict More

by MIKE1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates, Tom Dyer, Brian Curtis, Billy Bohrman, Eric Smalley, Matt Jewett, Hunter Poimbeauf

Report | Print
Sep 19, 2024

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

September 17, 2024

Dealership Rating
Employee Rating

My service adviser Tyler was great to work with and took care of my truck issues. Will definitely keep coming back for any issues or service. More

by Victor.chavezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates

Report | Print
Sep 18, 2024

Shottenkirk Ford Granbury responded

Victor, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 15, 2024

Dealership Rating
Employee Rating

Provides excellent services in many areas to include customer service, timely repairs, shuttle service, quality parts, professional and knowledgeable mechanics, and service department personnel who are More

by Abie0428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates, Matt Jewett , Roudy (shuttle driver)

Report | Print
Sep 16, 2024

Shottenkirk Ford Granbury responded

Abie, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

September 15, 2024

Dealership Rating
Employee Rating

It was fine. Nice people. No problems and that’s all I have to say More

by layers_censer.0d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates, Eric Smalley, Matt Jewett, Hunter Poimbeauf

Report | Print
Sep 16, 2024

Shottenkirk Ford Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

1
2
...
4

Dealership Inventory (349 Vehicles)

new 2024 Ford F-150 car, priced at $55,902
2024 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$55,902
View Details
new 2024 Ford F-150 car, priced at $66,200
2024 Ford F-150
new
N/A exterior
Automatic
Four-wheel Drive
$66,200
View Details
new 2024 Ford Mustang Mach-E car, priced at $49,280
2024 Ford Mustang Mach-E
new
Gray exterior
Automatic
Rear-wheel Drive
$49,280
View Details
used 2024 Ford F-250 car, priced at $99,900
2024 Ford F-250
used
Star White exterior
Automatic
Four-wheel Drive
$99,900
View Details
new 2024 Ford F-250 car, priced at $69,245
2024 Ford F-250
new
White exterior
Automatic
Four-wheel Drive
$69,245
View Details
new 2024 Ford F-150 car, priced at $62,721
2024 Ford F-150
new
Blue exterior
Automatic
Four-wheel Drive
$62,721
View Details
View All Inventory