Got us in quickly for a repair and delivered the vehicle
exactly when they said it would be delivered overall very happy with the service
exactly when they said it would be delivered overall very happy with the service
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by campbellphoto
Service Price Transparency
Sep 20, 2024 -
Shottenkirk Ford Granbury responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Great service.
Tyler was great!! Normal wait time was good. I will definitely be back for all my Ford F250 truck service needs.
Tyler was great!! Normal wait time was good. I will definitely be back for all my Ford F250 truck service needs.
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by bryant_pool
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2024 -
Shottenkirk Ford Granbury responded
Bryant, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Tyler was extremely customer friendly and very helpful
with our car issue. He gave us great information on our problem and how they could help us.
with our car issue. He gave us great information on our problem and how they could help us.
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by Athdir97
Service Price Transparency
Sep 20, 2024 -
Shottenkirk Ford Granbury responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Service has been exceptional.
Specifically John Whittler, Eric and Tyler in the Ford service department.
Specifically John Whittler, Eric and Tyler in the Ford service department.
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by David Percival
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2024 -
Shottenkirk Ford Granbury responded
David, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Great service department.
Tyler, in particular, had great communication and got my problem taken care of very quickly. Loved the pick up/drop off service from my home! Gre
Tyler, in particular, had great communication and got my problem taken care of very quickly. Loved the pick up/drop off service from my home! Great addition to the service dept.
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by Amlemons105
Service Price Transparency
Sep 20, 2024 -
Shottenkirk Ford Granbury responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
All ways friendly good service plinte of vehicles to look
at wy you wate 5⭐
at wy you wate 5⭐
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by profishr
Service Price Transparency
Sep 18, 2024 -
Shottenkirk Ford Granbury responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!
I had a fantastic experience with Melissa.
The customer service went way beyond my expectations. The communication of what my card needed was throughly explained to me and she even sent pict
The customer service went way beyond my expectations. The communication of what my card needed was throughly explained to me and she even sent pictures of my brake pads which were completely all worn out Now that my service work is done my car drives so much better
I am very happy with the whole process at Shottenkirk Ford. Job well done 😃. Thank you Melissa I will definitely be back in the future.
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by MIKE1701
Service Price Transparency
Sep 19, 2024 -
Shottenkirk Ford Granbury responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!
My service adviser Tyler was great to work with and took
care of my truck issues. Will definitely keep coming back for any issues or service.
care of my truck issues. Will definitely keep coming back for any issues or service.
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by Victor.chavezjr
Service Price Transparency
Sep 18, 2024 -
Shottenkirk Ford Granbury responded
Victor, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Provides excellent services in many areas to include
customer service, timely repairs, shuttle service, quality parts, professional and knowledgeable mechanics, and service department personnel who are
customer service, timely repairs, shuttle service, quality parts, professional and knowledgeable mechanics, and service department personnel who are customer oriented and knowledgeable.
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by Abie0428
Service Price Transparency
Sep 16, 2024 -
Shottenkirk Ford Granbury responded
Abie, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!
It was fine.
Nice people. No problems and that’s all I have to say
Nice people. No problems and that’s all I have to say
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by layers_censer.0d
Service Price Transparency
Sep 16, 2024 -
Shottenkirk Ford Granbury responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!