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Trenton Cooley
Trenton Cooley at Walt Massey Chevrolet Franklinton

Trenton Cooley

Service Manager

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

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4.8
5 Reviews
4.8

5 Reviews

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5 Reviews of Trenton Cooley

June 23, 2025

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Employee Rating

Service was great. I was informed the whole way through the time my truck was being serviced. I like the print out after to inform me of future services coming due. More

by Chad P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

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Jun 24, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad you had a great experience and felt informed throughout the entire visit. The service printout is a helpful tool, and we’re happy to hear it added value to your visit. Thanks for trusting us with your truck!

June 12, 2025

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Employee Rating

Great employees and great service, everyone did a great job. Rate 10/10! No regret More

by DAYSHAWNHARRIS1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Walt Massey Chevrolet Franklinton responded

We love hearing this! It means a lot to know our team delivered a 10/10 experience. We’re grateful for your support and glad you have no regrets—come see us again anytime!

February 27, 2025

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Employee Rating

She is my mom but has sold me like 10 cars in the last years,wouldn’t go to anyone else.She is kind and helpful and the best at what she does.Go mom More

by maryann_sapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, Judy Anderson , Kenny Bradley, Michelle Lamonte

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Feb 27, 2025

Walt Massey Chevrolet Franklinton responded

That’s fantastic! We’re proud to have her on our team—she truly is the best at what she does. Thank you for your loyalty and support!

February 18, 2025

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Employee Rating

Emily helped my wife get her suburban! She was very personable and not a pushy sales woman. Thank you for getting wifey Lauren into her vehicle More

by Vancetyc211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin , Kenny Bradley

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Feb 20, 2025

Walt Massey Chevrolet Franklinton responded

We're so glad Emily was able to assist your wife, Lauren, in finding the perfect Suburban! Hearing that her personable and relaxed approach made the experience enjoyable is wonderful. Thank you for choosing us to help Lauren find her new vehicle, and we hope she enjoys every mile in it!

January 24, 2025

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Employee Rating

I trusted Walt Massey not only with the purchase of a new truck but also with the scheduled maintenance and have been extremely pleased with their attention to the customer experience. More

by natemurr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larrilyn Hickman, Michelle Lamonte

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Jan 25, 2025

Walt Massey Chevrolet Franklinton responded

Thank you for trusting Walt Massey with both your new truck purchase and your scheduled maintenance. We're thrilled to hear that you're extremely pleased with our attention to your customer experience. Your satisfaction is our top priority, and we appreciate your continued support!

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