Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department | Page 7

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
2,768 Reviews
4.3

2,768 Reviews

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2768 Reviews of Toyota of Hollywood Service Department

February 28, 2026

Dealership Rating
Employee Rating

Toyota was my go to and I thought everyone was nice. Until all of a sudden contact stopped emails, text and phone calls and when I was reaching out to Alejandro he just stop replying. A simple part made More

by dovescry_67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alejandro abd angel and angel is suppose to be his manager horrible!!!!!

Mar 03, 2026

Toyota of Hollywood FL responded

I'm really upset to hear about the communication issues and the inconvenience you faced during your visit. We pride ourselves on providing exceptional service, and it sounds like we fell short in this instance. I understand how frustrating this must have been for you, especially during a difficult time. If you could please reach out to me directly, I'd like to discuss this further. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

February 28, 2026

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No place better to get your car serviced than at Toyota of Hollywood-Hollywood FL. I have been getting my cars serviced at TOH over 20 years. And I would ONLY get my car serviced by Brian Singletary-Serv More

by DNA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Singletary

Mar 02, 2026

Toyota of Hollywood FL responded

Thank you for sharing your feedback about Brian and our team! We truly appreciate your support and look forward to seeing you again at Toyota of Hollywood!

February 28, 2026

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Lied to me. about my car not found on lot un Till 4pm when I got a text saying it would be serviced at 12 noon 4 hrs befor.forgot to give me back my engine cover More

by Bower1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 03, 2026

Toyota of Hollywood FL responded

I'm really sorry to hear about your recent service experience. We certainly aim for better communication and efficiency than what you've described. If you could give me a call, I would appreciate the chance to look into this further and see how we can make things right for you. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

February 27, 2026

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Alway's Excellence ,My Service Mgr Isaiah O. gives his friendly Top Shelf Service Always💯***** More

by ZENOLABUTLER
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Recommend Dealer
Yes

Other Employees Tagged: Finance Department, Showroom Sales , Prince my Salesman, Sandy Waugh Finance Mgr, Shawn Jones.... Awesome Team

Mar 02, 2026

Toyota of Hollywood FL responded

Thank you for the positive feedback! We are thrilled that Service Manager Isaiah O. provided you with friendly, top-shelf service. We appreciate your kind words at Toyota of Hollywood.

February 27, 2026

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Employee Rating

Great customer service pretty fast. If you get there early in the morning, david s is great More

by mike247q
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Recommend Dealer
Yes
Feb 27, 2026

Toyota of Hollywood FL responded

Mike, great to hear about your positive experience! We're glad you received such fast and great customer service at Toyota of Hollywood.

February 26, 2026

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Employee Rating

Take off the option for rider which used to do for customer satisfaction. Waiting for oil change too long. More

by bluepoly78
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Mar 03, 2026

Toyota of Hollywood FL responded

We appreciate your feedback. We're always looking for ways to improve our service, and your comments will certainly help us in that regard. If you'd like to discuss this further or have any other concerns, please feel free to reach out. We're here to help. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

February 25, 2026

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Employee Rating

The dealer was very professional, take care of me in a nice way,service my truck quick,also washed it before handle to me. More

by hiltondavila1
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Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Toyota of Hollywood FL responded

We’re happy to hear our team went the extra mile to take care of you! Thank you for choosing Toyota of Hollywood. We hope to see you again down the road!

February 24, 2026

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An outstanding dealer. Very professional toward my person. Make me feel like an important client. Ready to answer any question I might have. She deserve my admiration and t More

by 19currahee68
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Recommend Dealer
Yes
Feb 24, 2026

Toyota of Hollywood FL responded

We love to hear this! Thank you for choosing Toyota of Hollywood and for sharing your experience with our team.

February 23, 2026

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Employee Rating

Prince is by far the best sales man on the plant ! Edwin is amazing with the clients! My customer experience was phenomenal ! I can’t want to shop again Crystal Happy customer More

by Crystal kerr
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2026

Toyota of Hollywood FL responded

Crystal, feedback like this makes our day! We are so happy Prince and Edwin provided such a positive experience. Safe travels from everyone at Toyota of Hollywood!

February 21, 2026

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Willing to listen to the customer(s). Associates are professional. It was a long day and well worth it. Take time out and check them out at Toyota of Hollywood FL. More

by shar703
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2026

Toyota of Hollywood FL responded

Thank you for your kind words! We're delighted to hear that our team was attentive and professional. We truly appreciate your support and hope to see you again at Toyota of Hollywood.

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