Toyota of Hollywood Service Department

DISHONEST DEALERSHIP, THEY'LL TRY TO CONVINCE CUSTOMERS TO DO UNNECESSARY WORK! IF NOT AGREED THEY'LL DO SOME DAMAGE THAT CUSTOMER WILL HAVE TO PAY TO FIX THE ISSUE! DO NOT TRUST THEM TO DO UNNECESSARY WORK! IF NOT AGREED THEY'LL DO SOME DAMAGE THAT CUSTOMER WILL HAVE TO PAY TO FIX THE ISSUE! DO NOT TRUST THEM More

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toyota of hollywood is the number 1 mr crag zinn is the best for running this dealership best for running this dealership More

by LOPEZANTONIO247 Verified Customer Verified Customer

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Muy buena experiencia ellos tomaron el tiempo que dijeron gracias por su servicio de calidad te explican todo lo que asen perfectamente gracias por su servicio de calidad te explican todo lo que asen perfectamente More

by manolete2001 Verified Customer Verified Customer

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Very customer oriented and the staff listen to what concerns the customer Also very professional concerns the customer Also very professional More

by Talicia.Mclendon Verified Customer Verified Customer

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Everything went well the customer service was on point but needs improvement with time .i got the car back much later . but needs improvement with time .i got the car back much later . More

by Bigsid Verified Customer Verified Customer

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Excellent attention and quality of Services. Professional attention . Appointment times are respected..Vwhicle washing should be improved Professional attention . Appointment times are respected..Vwhicle washing should be improved More

by ppazo13 Verified Customer Verified Customer

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Michael Jones was very patient he explained everything in simple terms. The service was completed in a timely manner. I would definitely recommend him. simple terms. The service was completed in a timely manner. I would definitely recommend him. More

by Carlton M Verified Customer Verified Customer

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Service was great. Waiting time was less than 1 hour. Very happy about it. Hope you can keep it this way going forward Waiting time was less than 1 hour. Very happy about it. Hope you can keep it this way going forward More

by JCSALIBA Verified Customer Verified Customer

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Excellent service. Thank you for the attention provided.. I recommend them.. Very qualified staff, I recommend them.. Thank you for the attention provided.. I recommend them.. Very qualified staff, I recommend them.. More

by cheo.hill2001 Verified Customer Verified Customer

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I recently visited a Toyota Hollywood dealership and overall, I was quite satisfied. The customer service was top-notch; the staff were polite, attentive, and professional. All the work was completed as overall, I was quite satisfied. The customer service was top-notch; the staff were polite, attentive, and professional. All the work was completed as promised and on time, which I truly appreciated. However, I do have one concern. My service advisor decided to proceed with an optional repair without consulting me first. I expected to be informed about the costs and given the opportunity to make a decision, but that didn't happen. As a result, this additional repair ended up costing me twice as much as the main service I had originally come in for. This left a bit of a sour note, even though I have no complaints about the quality of the work done. Overall, the dealership is excellent, but I recommend being cautious when it comes to agreeing on additional services. More

by Gleb Verified Customer Verified Customer

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