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Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department | Page 2

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
2,768 Reviews
4.3

2,768 Reviews

Write a Review

2768 Reviews of Toyota of Hollywood Service Department

April 10, 2026

Dealership Rating
Employee Rating

Sell, sell, sell. Once it’s over, one way or another, take a number. From the dismissive finance lady, to a novice sales person and his pit boss manager, pretend inter More

by MEL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Finance Department, Showroom Sales

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Apr 13, 2026

Toyota of Hollywood FL responded

I'm truly sorry to hear about your disappointing experience with us. We strive for a much higher standard of service than what you've described, and it's concerning to see that we fell short in this case. Your feedback is important to us, so if you could please reach out directly, I would like the chance to make things right and address any issues with your new truck. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

April 09, 2026

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Employee Rating

Excelente vendedora el analista de crédito grosero un patán y hasta dijo que si no me gusta hay miles de diler y el señor que trajo la camioneta un hombre griton y otro mas grosero malo mi experiencia s More

by shinaycd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Apr 09, 2026

Toyota of Hollywood FL responded

Shinay, sentimos mucho que su experiencia no cumpliera con nuestras expectativas en términos de servicio amable y respetuoso. Nos disculpamos por cualquier malentendido o falta de cortesía que haya experimentado. Nos gustaría tener la oportunidad de hablar con usted para entender mejor lo que sucedió y ver cómo podemos ayudarle a encontrar una solución satisfactoria. Cuando tenga un momento, por favor llámeme para discutir esto más a fondo. Gracias, Diana Graterol - Customer Relations Manager - 954-743-3551

April 05, 2026

Dealership Rating
Employee Rating

The price mark on the internet wasn’t the one I had on the dealer for been a loyalty customer more than 5 times it was disappointing More

by Roberto
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Apr 07, 2026

Toyota of Hollywood FL responded

Roberto, I'm really sorry to hear about the discrepancy in pricing and that we let you down as a loyal customer. This is certainly not the experience we aim to provide, and I'd like to understand more about what happened so we can make it right. Please give me a call at your earliest convenience. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

April 05, 2026

Dealership Rating
Employee Rating

Tienen un servicio deficiente, no le hacen nada a los carros, se demoran 3 y 4 horas por gusto, es una pérdida de tiempo ir allí. More

by VELOZMARILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 07, 2026

Toyota of Hollywood FL responded

Lamentamos mucho escuchar sobre su experiencia y las demoras que encontró, Marila. Esto ciertamente no refleja el nivel de servicio que nos enorgullece ofrecer. Nos gustaría investigar más a fondo lo sucedido para encontrar soluciones adecuadas. Por favor, contáctenos cuando tenga un momento disponible. Gracias, Diana Graterol - Customer Relations Manager - 954-743-3551

April 04, 2026

Dealership Rating
Employee Rating

All was great I’m happy with my new car and the staff that help make it happen More

by J_B4062003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Apr 06, 2026

Toyota of Hollywood FL responded

We are so glad to hear that our team provided excellent sales support. Thanks for choosing Toyota of Hollywood, and enjoy the new ride!

April 02, 2026

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Employee Rating

The best dealer in Hollywood, Bryant is fantasy, Sandra Molina also the best sales and good deals . More

by Saomellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Apr 02, 2026

Toyota of Hollywood FL responded

Saomellan, thanks for leaving Toyota of Hollywood a five-star review! We are glad that Bryant and Sandra were awesome to work with. Congrats on the new ride!

April 02, 2026

Dealership Rating
Employee Rating

Excellent service, Jawad very knowledgeable about everything. for sure I will buy another car with you. More

by info@4wheelshop4x4.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo, Sandra Molina, Finance Department, Showroom Sales , Jawad

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Apr 02, 2026

Toyota of Hollywood FL responded

Thank you for your kind words for Jawad! We look forward to seeing you again at Toyota of Hollywood

April 01, 2026

Dealership Rating
Employee Rating

AMAIZING EXPERIENCE, SANDRA AND HER TEAM ARE THE BEST AT TOYOTA OF HOLLYwood, 100% recommended More

by DEISYOR21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Apr 02, 2026

Toyota of Hollywood FL responded

Your kind review warms our hearts! Thank you from Sandra and the Toyota of Hollywood Team.

April 01, 2026

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Employee Rating

Though the body shop gave me a bad turn, the repair shop was excelent thanks More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo, Showroom Sales

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Apr 01, 2026

Toyota of Hollywood FL responded

Richard, thank you for the great review. We look forward to seeing you again at Toyota of Hollywood!

March 31, 2026

Dealership Rating
Employee Rating

Polite courtesies,nice listen well ,took care of my needs,offer diffren options,took care of me nicely More

by ghostbites
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales , Valentina thomas,teresa

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Apr 01, 2026

Toyota of Hollywood FL responded

We’re so glad our team took such good care of you, and we hope to see you again here at Toyota of Hollywood. Thank you!

Apr 01, 2026

ghostbites responded

Trying to purchase another vehicle now

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