Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department | Page 17

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
2,770 Reviews
4.3

2,770 Reviews

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2770 Reviews of Toyota of Hollywood Service Department

December 10, 2025

Dealership Rating
Employee Rating

The repair on my vehicle exceeded my expectations. The interior was also cleaned professionally, which I did not expect. Very nice! More

by gemsmith358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Valeria Ortiz, Alejandro Martinez

Dec 10, 2025

Toyota of Hollywood FL responded

We're so happy to hear your car was returned in pristine condition! Thank you for choosing Toyota of Hollywood and for sharing your experience. We hope to see you again down the road!

December 10, 2025

Dealership Rating
Employee Rating

Fue la mejor experiencia muy buen trato y buenas respuesta siempre resuelven en pocas palabras son los reyes en lo que hacen 1000 de 10 More

by Tenorioyulie22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Showroom Sales , Ronald Fernández

Dec 11, 2025

Toyota of Hollywood FL responded

Nos alegra saber que tuvo una experiencia tan positiva en Toyota of Hollywood! Gracias por su confianza y hasta la próxima visita.

December 10, 2025

Dealership Rating
Employee Rating

Excellent service, my requests was attended accurately and I got what I was needing for. More

by MARCOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2025

Toyota of Hollywood FL responded

Thank you so much, Marcos! We appreciate your business here at Toyota of Hollywood.

December 10, 2025

Dealership Rating
Employee Rating

This is the second car I bought here and both time from Sandra. she’s knowledgeable and extremely helpful and care for your interest, needs and wants and tries to get you the best deal! More

by SHAQUI79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2025

Toyota of Hollywood FL responded

We couldn't ask for better feedback! Thank you for supporting Toyota of Hollywood and sharing your experience with Sandra. We wish you safe travels in your new car!

December 10, 2025

Dealership Rating
Employee Rating

If you are looking for reliable service with a smile, you must go to toyota of Hollywood. I have been going there for years and I have never left the place disappointed. More

by leomman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Toyota of Hollywood FL responded

Thank you for being such a loyal customer! We look forward to seeing you again at Toyota of Hollywood, Leo.

December 09, 2025

Dealership Rating
Employee Rating

The visit was: *No long wait time *Michael was very helpful and pleasurable *Highly recommend More

by TOOKITTI16
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Toyota of Hollywood FL responded

There is nothing better than a great review. It's wonderful to hear you were in capable hands with Michael. Thanks for giving Toyota of Hollywood your business!

December 09, 2025

Dealership Rating
Employee Rating

Was told my car needed a new motor. Based on a "diagnostic"...I never got the diagnostic report, but just written recommendations. My car just needed some spark plugs and a piece that w More

by SANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 10, 2025

Toyota of Hollywood FL responded

Sandy, we're very disappointed to read this feedback. We hold our team to high professional standards, and it is concerning to read your comments, as we aim to provide thorough service and trustworthy car care. If you felt your concerns were not addressed or properly communicated to you, please give me a call so I can be sure that everything is taken care of to your satisfaction. Diana Graterol - Customer Relations Manager - 954-743-3551

December 08, 2025

Dealership Rating
Employee Rating

They don’t know when to leave someone alone, it’s unpleasant and will avoid harder now. More

by PRESTONDEMEO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 09, 2025

Toyota of Hollywood FL responded

We are very sorry to hear about your experience. We strive to provide all of our customers with respectful service. We will address this with our team. We hope you will give us another opportunity to serve you in the future. Diana Graterol Customer Relations Manager 954-743-3551

December 07, 2025

Dealership Rating
Employee Rating

Everyone was nice to me and my dad I had great experience with the sales man that worked there ,the car that I'm driving is great car too. The car inside is fabulous for the seats and back too all over all a More

by noelterry825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Toyota of Hollywood FL responded

We love to hear when our customers drive home from Toyota of Hollywood completely satisfied. Thank you for trusting our team with your business and happy holidays, Noel!

December 07, 2025

Dealership Rating
Employee Rating

Check in was easy and efficient however when I went to pick up my car they had no idea where the paperwork was and the guy who checked me in was on lunch. The people getting the car to you after service a More

by MARIE.DESPEIGNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Toyota of Hollywood FL responded

Marie, we appreciate your feedback and are glad the check-in process was smooth. However, it's disappointing to hear about the delays and lack of urgency when you picked up your car. We'd like to make things right and ensure better service in future visits. Please reach out so we can discuss this further. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

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