Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL
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Toyota of Hollywood Service Department

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
1,121 Reviews
4.3

1,121 Reviews

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1121 Reviews of Toyota of Hollywood Service Department

June 25, 2024

Dealership Rating
Employee Rating

Muy buena la atención me parece que es rápido el proceso para adquirir un vehículo de Toyota hollywood More

by grat32@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 24, 2024

Dealership Rating
Employee Rating

The service, Everything is good , and the people is very nice . And very friendly. The Dealer very clean More

by JOSELRODRIGUEZ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Showroom Sales , The customer service, She is the best

Jun 24, 2024

Toyota of Hollywood FL responded

Jose, thanks for the positive feedback! We're glad to hear you had a great experience with our friendly team at Toyota of Hollywood. We appreciate your support!

June 24, 2024

Dealership Rating
Employee Rating

Everything was good and they did a good job . I am pleased with the results thank you! More

by Raymundo3839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Toyota of Hollywood FL responded

Thank you for your confidence in Toyota of Hollywood, and for your business. We are grateful to have you as a customer!

June 24, 2024

Dealership Rating
Employee Rating

She is a great proffesional seller I am gratefull for your work and attentions This day More

by luifediaz2188
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2024

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood, we appreciate your positive feedback!

June 24, 2024

Dealership Rating
Employee Rating

For several moths I have been getting recall notices from ToH telling me to come in to have the front bumper of my 2021 Highlander repaired under warranty. I made the appointment weeks in advance, and when More

by KICKSTART
Service Time
Service Communication
Recommend Dealer
No
Jun 24, 2024

Toyota of Hollywood FL responded

I apologize for the inconvenience you experienced with your recall appointment. Our goal is to deliver a smooth service experience and it's disappointing to have let you down this time. Please reach out directly so we can make things right. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 24, 2024

Dealership Rating
Employee Rating

I went to repair tire they told me I have insurance for tire call them every week for about 3 week they told me they was busy forgot to order tire call again then said I don’t have insurance for tire kno More

by edwindelvalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 23, 2024

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Employee Rating

Been using this dealer service department since 2009 for one vehicle. Yes our toyota is old. Yes the original parts are wearing out. But the manner in which this dealer treated our loyalty was very disappoi More

by Grj2701
Recommend Dealer
No

Other Employees Tagged: Showroom Sales

Jun 24, 2024

Toyota of Hollywood FL responded

Thank you for sharing your experience. It's disheartening to hear that we didn't meet your expectations, especially given your long-term loyalty. We strive to provide fair and respectful service, so this feedback is concerning. If you're open to discussing this further or have any other concerns, please reach out directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 23, 2024

Dealership Rating
Employee Rating

excellent service and good waiting time. . thank you toyota Hollywood and thanks to J.T... More

by Marino ponce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Toyota of Hollywood FL responded

Marino, thank you for leaving Toyota of Hollywood a five-star review! We are glad that everything went smoothly.

June 23, 2024

Dealership Rating
Employee Rating

The staff If nice the only thing I would say is stay on top of your service. Sometimes they forget to communicate when your car is done. More

by EREBOLLEDO810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Toyota of Hollywood FL responded

Thank you for your feedback. We're glad to hear that you found our staff nice, but we apologize for any lapses in communication regarding service completion. We'll work on improving this aspect of our service. If you'd like to discuss further or have any other concerns, please reach out anytime. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 23, 2024

Dealership Rating
Employee Rating

This dealership did not call me when my car was ready, when it was appraised I didn’t get a call but had a call from 3 people to start an appraisal when it was already supposed to happen, and my car has m More

by Kaitlyns4545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adin Acevedo, Showroom Sales

Jun 24, 2024

Toyota of Hollywood FL responded

Kaitlyn, I'm sorry to hear about your experience. It sounds like there was a breakdown in communication and service on our end, which is not what we strive for. I'd like to help resolve these issues with your car—please reach out when you can. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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