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Tim Kellar
Tim Kellar at Norm Reeves Honda Superstore North Richland Hills
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Tim Kellar

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
149 Reviews

I have been at this dealership since March 2004, when it was Huggins Honda and now Norm Reeves Honda. I started in the sales department and moved to the service department in 2014. I have always taken care of my customers like family.

Dealership Experience

21 yrs, 2 mos

Industry Experience

21 yrs, 2 mos

Specialties & Trainings

Sales, Finance, Service

4.8

149 Reviews

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149 Reviews of Tim Kellar

April 07, 2025

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Employee Rating

Great experience as always. I hate I can not just say that in less than 15 words More

by david.scott3745
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Recommend Dealer
Yes
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Apr 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your review perfectly sums up our commitment to service, David—thank you for capturing the essence of what we do! We’re delighted you had a great experience every time you visit. Your support inspires us to continue making every interaction count.

April 02, 2025

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Service was great. My experience has always been pleasant when visiting the dealership. Hoping to continue this great relationship. More

by Lurey1978
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Nume Chantharowong , Thomas Crean

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Apr 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your continued support and kind words about our service! We’re honored to have built a relationship that makes each visit a pleasant experience. We look forward to serving you with the same dedication in the years ahead and make sure to check out our coffee and beverage bar during your next service visit.

March 28, 2025

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Great service, didn’t take long to complete my oil change, rotation and complementary car wash! More

by rashadwells48
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Mar 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re pleased that our swift service for your oil change, rotation, and complimentary car wash hit the mark. It’s always our aim to keep things moving smoothly while taking care of your vehicle. Please check out our service specials next time!

March 25, 2025

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Alex was amazing and went above and beyond to help me. I’m so thankful for his heart and service making my experience smooth. More

by Pritchardpictures
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We'll pass your compliments on to Alex! Thanks a lot! If you had a 5-star experience, please let your loved ones know, so Alex can help them, too.

March 22, 2025

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Been a customer for 30 years with Huggins and now the new owner Norm Reeves. The service is always exceptional. More

by Ghebsacker
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Harry Whitworth, Jerry Chenausky , AMANDA FRITTS *****

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Mar 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We are deeply grateful for your 30 years of loyalty and are honored to continue providing you with exceptional service. It’s wonderful to hear that our commitment to quality has remained constant over the years. Thank you for choosing Norm Reeves Honda North Richland Hills and for sharing your experience.

March 22, 2025

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They are the best I like all of you guys gave excellent service thank you More

by hazem_sh
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Recommend Dealer
Yes

Other Employees Tagged: Michael Lindley, Michael Wright, Nate Franklin, Richard Sanchez, Allen Vinson, Harry Whitworth, Angel Flores, Frank Raja

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Mar 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your kind words truly brighten our day—thank you for the incredible feedback! We’re thrilled to know our team provided you with excellent service. We look forward to continuing to exceed your expectations at Norm Reeves Honda North Richland Hills.

Mar 25, 2025

hazem_sh responded

I would like to say special thanks for Dennis Williams he gave me great service

Mar 25, 2025

hazem_sh responded

Again all of you great for me Denis helped me the best

Mar 25, 2025

hazem_sh responded

Denis William the best

Mar 25, 2025

hazem_sh responded

Denis William the best

March 22, 2025

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Change in ownership is very evident. Too high of turnover since then. It is clear previous owners ‘Huggins’ was truly focused on customers. Current owners mainly focused on internet rati More

by Busterbear
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Recommend Dealer
Yes

Other Employees Tagged: Jim Totten, Hailey Owens , Dennis Williams

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Mar 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello, thank you for sharing your honest thoughts. We're glad that your overall experience was a positive one and will take your feedback into consideration. Honest reviews like yours help us assess how we're doing and continually strive to be better every day.

March 22, 2025

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Great service people Five stars for all people I had contact with. Will recommend dealership to all friends More

by david.scott3745
Service Price Transparency
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Recommend Dealer
Yes
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Mar 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

That's awesome, David! Thank you for the kind recommendation, and we're glad our commitment to customer service came through. We hope to help you and your loved ones for many years to come!

March 14, 2025

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We have been bringing our Honda pilot to Norm Reeves for many years. We have always had great service. They provide great service and are always willing to help in anyway possible. I would not take my Hond More

by ck2brown@gmail.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Mar 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your loyalty and trust in our service team! It means a lot to hear that you continue to bring your Pilot to us and have had great experiences over the years. We’ll always be here to help with anything you need—thanks for being part of the Norm Reeves family!

February 23, 2025

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Norm Reeves Honda always takes great care of my 2018 Civic. They're thorough and patient with my questions. Thank you! More

by Melinda.Meadows10
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Richard Sanchez, Tristian Rivas, Mario Vasquez, Angel Flores, Frank Raja

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Feb 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

After nearly seven years, we're pleased that your 2018 Honda Civic is still running well, Melinda! We're happy that we could be a part of that and hope to partner with you on service for the long haul. Thanks for sharing, and we'll see you next time!

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