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Tim Kellar
Tim Kellar at Norm Reeves Honda Superstore North Richland Hills
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Tim Kellar

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
151 Reviews

I have been at this dealership since March 2004, when it was Huggins Honda and now Norm Reeves Honda. I started in the sales department and moved to the service department in 2014. I have always taken care of my customers like family.

Dealership Experience

21 yrs, 3 mos

Industry Experience

21 yrs, 3 mos

Specialties & Trainings

Sales, Finance, Service

4.8

151 Reviews

Write a Review

151 Reviews of Tim Kellar

May 11, 2025

Dealership Rating
Employee Rating

Great place great service. Appreciated all the communication during the time the car was being serviced. More

by Cmbyrum0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Communication and customer satisfaction are important to us, so it's great that came through. We appreciate your trust in us and look forward to building a long-lasting partnership.

May 09, 2025

Dealership Rating
Employee Rating

Great customer service and fast service. Communication is good as well. Thank you again for your great service More

by Tnetter11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your shout-out to our fast, communicative team has us grinning ear to ear! We’re honored to keep your Honda humming and your expectations high—thank you for trusting Norm Reeves Honda NRH!

April 07, 2025

Dealership Rating
Employee Rating

Great experience as always. I hate I can not just say that in less than 15 words More

by david.scott3745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your review perfectly sums up our commitment to service, David—thank you for capturing the essence of what we do! We’re delighted you had a great experience every time you visit. Your support inspires us to continue making every interaction count.

April 02, 2025

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Employee Rating

Service was great. My experience has always been pleasant when visiting the dealership. Hoping to continue this great relationship. More

by Lurey1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Nume Chantharowong , Thomas Crean

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Apr 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your continued support and kind words about our service! We’re honored to have built a relationship that makes each visit a pleasant experience. We look forward to serving you with the same dedication in the years ahead and make sure to check out our coffee and beverage bar during your next service visit.

March 28, 2025

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Employee Rating

Great service, didn’t take long to complete my oil change, rotation and complementary car wash! More

by rashadwells48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Mar 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re pleased that our swift service for your oil change, rotation, and complimentary car wash hit the mark. It’s always our aim to keep things moving smoothly while taking care of your vehicle. Please check out our service specials next time!

March 25, 2025

Dealership Rating
Employee Rating

Alex was amazing and went above and beyond to help me. I’m so thankful for his heart and service making my experience smooth. More

by Pritchardpictures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We'll pass your compliments on to Alex! Thanks a lot! If you had a 5-star experience, please let your loved ones know, so Alex can help them, too.

March 22, 2025

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Employee Rating

Been a customer for 30 years with Huggins and now the new owner Norm Reeves. The service is always exceptional. More

by Ghebsacker
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Harry Whitworth, Jerry Chenausky , AMANDA FRITTS *****

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Mar 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We are deeply grateful for your 30 years of loyalty and are honored to continue providing you with exceptional service. It’s wonderful to hear that our commitment to quality has remained constant over the years. Thank you for choosing Norm Reeves Honda North Richland Hills and for sharing your experience.

March 22, 2025

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Employee Rating

They are the best I like all of you guys gave excellent service thank you More

by hazem_sh
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Lindley, Michael Wright, Nate Franklin, Richard Sanchez, Allen Vinson, Harry Whitworth, Angel Flores, Frank Raja

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Mar 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your kind words truly brighten our day—thank you for the incredible feedback! We’re thrilled to know our team provided you with excellent service. We look forward to continuing to exceed your expectations at Norm Reeves Honda North Richland Hills.

Mar 25, 2025

hazem_sh responded

I would like to say special thanks for Dennis Williams he gave me great service

Mar 25, 2025

hazem_sh responded

Again all of you great for me Denis helped me the best

Mar 25, 2025

hazem_sh responded

Denis William the best

Mar 25, 2025

hazem_sh responded

Denis William the best

March 22, 2025

Dealership Rating
Employee Rating

Change in ownership is very evident. Too high of turnover since then. It is clear previous owners ‘Huggins’ was truly focused on customers. Current owners mainly focused on internet rati More

by Busterbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Totten, Hailey Owens , Dennis Williams

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Mar 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello, thank you for sharing your honest thoughts. We're glad that your overall experience was a positive one and will take your feedback into consideration. Honest reviews like yours help us assess how we're doing and continually strive to be better every day.

March 22, 2025

Dealership Rating
Employee Rating

Great service people Five stars for all people I had contact with. Will recommend dealership to all friends More

by david.scott3745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

That's awesome, David! Thank you for the kind recommendation, and we're glad our commitment to customer service came through. We hope to help you and your loved ones for many years to come!

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