Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
316 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 6 mos

Industry Experience

39 yrs, 9 mos

Specialties & Trainings

Certified

5.0

316 Reviews

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316 Reviews of Terry Ramey

January 07, 2026

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Employee Rating

Had a great experience here! Very smooth process when buying the car. Terry was a great help and very personable. Felt like these were true and honest people and were not just More

by Monicaoconnor202
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein

December 31, 2025

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Terry did an outstanding job of servicing this transaction. I’m starting to finish. I would hardly recommend her and the company to buy a car at. More

by Edoley20
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: David Kantor

December 30, 2025

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The dealership was amazing. Terry was an amazing help through the whole process. We are extremely happy with our purchase. More

by Buckmanbrianna71
Sales Price Transparency
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Recommend Dealer
Yes
Dec 30, 2025

Lexus of Cleveland responded

Congratulations on your new ride! We will pass along your kind words to Terry and the team. Thank you for choosing Lexus of Cleveland!

December 30, 2025

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Our experience was fantastic. Terry was a great help through the whole purchasing process. We are very happy with our purchase. More

by Buckmanbrianna71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Lexus of Cleveland responded

Thank you for sharing this glowing review of Terry and the team! Congratulations on your new car, and welcome to the Lexus of Cleveland family!

December 30, 2025

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Employee Rating

The dealership was amazing. Terry was an amazing help through the whole process. We are extremely happy with our purchase. More

by Buckmanbrianna71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Lexus of Cleveland responded

Congrats on your new car! We'll pass along your kind words to Terry and the team. See you next time at Lexus of Cleveland!

December 30, 2025

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My Fiancée and I received the best customer service I’ve ever experienced from Terry! She was absolutely amazing from the second we walked in to the second we left the dealership in our new Lexus! She was e More

by TomFord
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 30, 2025

Lexus of Cleveland responded

Hi Tom! Thank you for sharing your wonderful feedback about Terry and our team at Lexus of Cleveland. We wish you safe travels in your new ride!

December 30, 2025

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I have now purchased numerous vehicles here. I come back for the excellent and convenient service. A happy customer. More

by Drchadm
Sales Price Transparency
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Recommend Dealer
Yes
Dec 31, 2025

Lexus of Cleveland responded

We are so grateful to have earned your loyal business here at Lexus of Cleveland. Thank you for your support!

December 08, 2025

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Terry is very knowledgeable and professional. She provides excellent insight on all Lexus models. She’s extremely professional and provides excellent customer service More

by betsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, Sarah Klein

Dec 08, 2025

Lexus of Cleveland responded

Betsy, we're delighted to hear that Terry provided such insightful and professional assistance! Thank you for choosing Lexus of Cleveland and for sharing your feedback. We wish you many safe miles ahead.

December 05, 2025

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Employee Rating

Really nice experience ! especially Terry help me a lot. I feel really comfortable shop at lexus of Cleveland. More

by Vivianpapa125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2025

Lexus of Cleveland responded

We love hearing this, thank you for choosing Lexus of Cleveland and highlighting Terry's help. See you next time!

December 05, 2025

Dealership Rating
Employee Rating

This is the fifth Lexus that I've leased from Lexus of Cleveland and Terry has assisted me with every single one of them. I love working with her. The team was able to get the car of my dreams to Clevelan More

by Jlong3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tori Grinzinger, Tysean Yorke

Dec 05, 2025

Lexus of Cleveland responded

Thank you for sharing your feedback with us! We'll be sure to pass along your kind words to Terry. We hope to welcome you back to Lexus of Cleveland in the future!

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