Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
220 Reviews
4.7

220 Reviews

Write a Review

Industry Experience

9 yrs, 9 mos

220 Reviews of Tanya Ruiz

November 24, 2024

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Employee Rating

Great customer service. Alfonso Hernandez great sales professional.Very friendly a lot of knowledge. Went through the car and how everything works and let me I can call hem a More

by Larry.cantrell15
Service Price Transparency
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Recommend Dealer
Yes

November 22, 2024

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They are very busy it's nearly impossible to get service in timely manner. Even with appointment ahead of time. More

by Halloween_94
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Recommend Dealer
No

Other Employees Tagged: Marvin Orellana

November 21, 2024

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If I could give you zero, I’ll gladly would. Fortunately, I can’t as they didn’t fix my truck and Tanya had horrible customer service. More

by carla.paz36
Service Price Transparency
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Recommend Dealer
No
Nov 22, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We are disappointed to hear your disatisfaction regarding the service of your truck. Your feedback is valuable, and we take it seriously. Please feel free to reach out to us directly at Sierra Chevrolet so we can address your concerns and work towards a resolution. We appreciate your insight and hope to improve your experience with us. Sincerely, The Sierra Chevrolet Team

November 14, 2024

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Awesome staff and quick service. Just wish the construction would finish!! Besides that it would be 5 stars! More

by BJM313275
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Recommend Dealer
Yes
Nov 15, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We appreciate your kind words about our staff and service. We understand that the construction can be frustrating, and we're working to complete it as soon as possible. Your comments are valuable to us, and we hope to provide you with a 5-star experience next time you visit Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

November 04, 2024

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Marvin was super helpful, answered any question I had. Highly recommended him and his service More

by Franky
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Recommend Dealer
Yes
Nov 06, 2024

Sierra Chevrolet of Monrovia responded

Thank you, Franky, for your wonderful review! We’re so glad to hear that you found our service helpful and that Marvin was able to assist with your questions. Your recommendation means a lot to us at Sierra Chevrolet. We look forward to seeing you next time! Sincerely, The Sierra Chevrolet Team

October 30, 2024

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Never a bad experience when I go to Sierra Chevrolet. Staff is always great! 10/10 would always recommend More

by eramirez822
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We're thrilled to hear that you've consistently had great experiences at Sierra Chevrolet. Our staff appreciates your kind words, and we look forward to welcoming you back in the future. Don't hesitate to share your experience with others! Sincerely, The Sierra Chevrolet Team

October 26, 2024

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I always come to this dealership for service for my chevy truck and everything has always been great, all the service people are very helpful but Tanya is my first choice because she is very respondsive an More

by CHRIS@POCKBUILDERS.COM
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently had great experiences at Sierra Chevrolet and that Tanya has been able to assist you effectively with your Chevy truck. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

October 24, 2024

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They did not complete the job on my first visit and they previous advisor Shawn is horrible Tanya handled business correctly More

by cnj.forklift1
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Recommend Dealer
No
Oct 25, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. It’s unfortunate to hear that your job wasn’t completed during your first visit and we appreciate your feedback regarding Shawn and Tanya. We strive to provide excellent service at Sierra Chevrolet and your insights help us improve. If you would like to discuss this further, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future. Sincerely, The Sierra Chevrolet Team

October 22, 2024

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Quick repair to my vehicle and friendly staff. I will return for future service work. More

by TCROUSE2
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Recommend Dealer
Yes
Oct 24, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're glad to hear you had a quick repair experience with the friendly staff at Sierra Chevrolet. We look forward to serving you again for any future service needs. Safe travels! Sincerely, The Sierra Chevrolet Team

October 16, 2024

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They were fast and polite, and gave a lot of detail about what would happen to y truck More

by Maxinus4112001
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Recommend Dealer
Yes
Oct 19, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at Sierra Chevrolet. Providing detailed information and excellent service is our priority, and we're glad to know your truck was taken care of efficiently. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

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