Tanner Pitocchelli | Page 3

The air conditioner or cooler was great, thanks. Hopefully, the cooler will be good for the next 3 years. Hopefully, the cooler will be good for the next 3 years. More

by fred2438b Verified Customer Verified Customer

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When one considers the sheer magnitude of responsibility that intrinsically accompanies modern vehicular ownership, it becomes abundantly clear that selecting the most appropriate and capable venue for rout that intrinsically accompanies modern vehicular ownership, it becomes abundantly clear that selecting the most appropriate and capable venue for routine automotive maintenance is a decision that simply cannot be taken lightly. It is with a profound sense of satisfaction and a deep, abiding appreciation for exceptional customer care that I sit down today to document my recent experiences regarding the maintenance of my vehicle. ​Recently, I found myself in the anticipated position of needing to transport my beloved Subaru Ascent into the local dealership's service center for what the automotive industry professionals colloquially refer to as an intermediate service package. I must express, with the utmost sincerity and an overwhelmingly positive disposition, that the entirety of the experience went exceedingly well, proceeding with a level of seamless fluidity that one rarely encounters in the contemporary consumer landscape. ​From the very moment of my initial arrival at the facility, it was immediately apparent that the establishment is managed by individuals who understand the nuanced complexities of customer satisfaction. The core foundational aspects of this particular intermediate service visit revolved fundamentally around a few key procedural necessities. ​First and foremost among these essential tasks was the exchanging of the engine's oil. As anyone with even a passing familiarity with internal combustion engines will readily attest, fresh oil serves as the absolute lifeblood of the vehicle, ensuring that all internal mechanical components continue to operate in a state of harmonious, frictionless synchronicity. The meticulous attention paid to this straightforward yet vitally important procedure gave me a tremendous amount of peace of mind. ​Furthermore, the comprehensive service package encompassed the total replacement of the vehicle's air filter. It is often said that a vehicle needs to breathe just as freely as its human occupants, and ensuring that the atmospheric intake is thoroughly purified of external particulates and environmental debris is paramount to the continued longevity and optimal performance of the Subaru Ascent. Knowing that this component was swapped out for a pristine, factory-fresh iteration fills me with a sense of automotive security that is quite difficult to adequately put into words. ​Lastly, the highly capable technicians embarked upon a comprehensive visual and physical inspection of the myriad essential fluids that circulate throughout the various systems of the automobile. The sheer thoroughness of checking these diverse reservoirs—ensuring that each and every liquid was resting at the precisely manufacturer-recommended volumetric level—demonstrated a commitment to preventative maintenance that is truly commendable in every sense of the word. ​In final summation, my journey to the dealership for this intermediate service package was an absolute triumph of automotive care. The combination of the oil change, the fresh air filter, and the diligent checking of all the necessary fluids culminated in an experience that was not only remarkably pleasant but also deeply reassuring. I would not hesitate for a single moment to enthusiastically recommend this dealership's service department to any fellow Subaru Ascent owner who finds themselves in need of standard, intermediate vehicular upkeep. More

by DOUGLAS.MILLER27 Verified Customer Verified Customer

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He provided professional and knowledgeable service, prompt communication, and transparency on repair details. I'm very pleased with my customer experience. He is a genuine, trustworthy person that will prompt communication, and transparency on repair details. I'm very pleased with my customer experience. He is a genuine, trustworthy person that will put customer needs first. I highly recommend Tanner! More

by BKURLAND101 Verified Customer Verified Customer

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Tanner was extremely pleasant and helpful in attending to the several issues my car had and even worked with Subaru to lower some of the estimated bill. the several issues my car had and even worked with Subaru to lower some of the estimated bill. More

by CAPECHAMP Verified Customer Verified Customer

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I was able to book a service appointment quickly and easily. Upon arrival I was informed it was busy and there may be a delay, but my car was ready way before they had predicted. I still have issues wi easily. Upon arrival I was informed it was busy and there may be a delay, but my car was ready way before they had predicted. I still have issues with different electronic features, which Tanner patiently went over with me. I do consult the manual, but since it addresses different models, it is hard to follow, and sometimes it seems the instructions are not thorough enough. I don't know what tech worked on my vehicle. BTW, a 'Patrick' called me before this to ask if I was interested in trading my 2019 Forrester in on a newer model. (1) when he asked how I was, I told him he had woken me up [10 am but I am retired]. (2) I told him I had JUST made my last car loan payment! (3) If I wanted a new car, I would contact Justin Grant. I did NOT appreciate Patrick's call. More

by CMCNEIL424 Verified Customer Verified Customer

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Great client service and transparent pricing that helped to make this big repair more palatable to make this big repair more palatable More

by griffin.weiler Verified Customer Verified Customer

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They kept me informed about the state of my car throughout a longer than expected service appointment and went the extra mile to make drive my car for the requisite amount of miles to pass its stat throughout a longer than expected service appointment and went the extra mile to make drive my car for the requisite amount of miles to pass its state inspection after the transmission was replaced. More

by Jeff D Verified Customer Verified Customer

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The place was very busy but Tanner was not flustered at all, got me in and out and kept everything running smoothly. Really appreciate it! all, got me in and out and kept everything running smoothly. Really appreciate it! More

by ASHLEY.ROBSHAW Verified Customer Verified Customer

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This is a dealership where, as a woman, I always felt listened. Tanner was very patient and answered all my questions without rushing anything. Service was faster than expected. listened. Tanner was very patient and answered all my questions without rushing anything. Service was faster than expected. More

by doouellet09 Verified Customer Verified Customer

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The representatives are easy to work with and I don’t feel pressured. Service is fast and comprehensive. feel pressured. Service is fast and comprehensive. More

by coombsj36 Verified Customer Verified Customer

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