TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 61

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.3
662 Reviews
4.3

662 Reviews

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662 Reviews of TJ Schmitt

January 28, 2021

Dealership Rating
Employee Rating

I bring my truck here for oil changes. They are always courteous and prompt. Everyone was wearing their masks, and there were two employees dedicated to constantly cleaning any/all surfaces that consumer More

by rjmil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Eric Kratschmer, MATT CASEY

Jan 28, 2021

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 20, 2021

Dealership Rating
Employee Rating

Good Service I appreciated the discount The service Good Service I appreciated the discount The service dept explained the process. I did not have to wait long.I will continue to service my vehilce More

by RAIDFLOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 20, 2021

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and five-star rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 31, 2020

Dealership Rating
Employee Rating

Great service, knowledgeable technician, addressed my concerns. Was kept informed of process. Friendly service writer. Was able to get vehicle in timely manner and when promised. More

by s_wosinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 31, 2020

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 29, 2020

Dealership Rating
Employee Rating

Came in for a recall repair and the staff at this dealer was great. I was in and out in less than an hour. Yay! More

by leflar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 29, 2020

Family Hyundai responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 28, 2020

Dealership Rating
Employee Rating

I didn’t expect a free oil change but I got one! I was very thankful and pleasantly surprised when I picked up my car. More

by LIV1594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 28, 2020

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

December 23, 2020

Dealership Rating
Employee Rating

Got there appointment was on time no waiting and got the truck serviced within hour They also washed my truck and cleaned tires. Definitely will be back More

by MROCHE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 23, 2020

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

December 23, 2020

Dealership Rating
Employee Rating

I want to thank the staff for their kindness during the time I had my car there. All the staff was kind and considerate. Thank you Hyundai staff for all your hard work. More

by JEANBOG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, Fred

Dec 23, 2020

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 17, 2020

Dealership Rating
Employee Rating

Everyone is attentive , very polite a pleasure to do business with. Service was done on my Tuscan very happy. Everything was done in a fast , and very efficient manner. Thanks Again. More

by DEBELLA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Dec 18, 2020

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 16, 2020

Dealership Rating
Employee Rating

Noticed when I got home grease Mark's on roof of car and wheels. I did tell the service advisor car did not need washed. Did not have them before. More

by KEYSER4216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 09, 2020

Dealership Rating
Employee Rating

I love family hyundai they treat you like a family I truly love the service manager TJ I bought my car there in 2013 and I only get my car repaired there thats why mu car looks and runs like a 2021 More

by YVETTEBRYANT16
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2020

Family Hyundai responded

It has been a pleasure serving you, Yvette. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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