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TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
618 Reviews
4.5

618 Reviews

Write a Review

618 Reviews of TJ Schmitt

June 20, 2025

Dealership Rating
Employee Rating

Great service. I will definitely keep going back. And when I'm ready to buy a new car, they will have my business More

by CMEAG99
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Jun 20, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 15, 2025

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Employee Rating

They fixed my car in a professional and quick manner. Good work and great service. Thank you More

by JOSEPH_FEINBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Colin Simmons, Michael Kratschmer, Mike Majors

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Jun 15, 2025

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

June 11, 2025

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Employee Rating

This dealership is very convenient bring do close to my house. The service you receive is great, just need to wash my car next time. More

by eortiz619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2025

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

June 11, 2025

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Employee Rating

Personable, efficient, reliable, family oriented, fair, welcoming, willingness to help, knowledgeable, offers concern, dependable, trustworthy! More

by ROSALIND_EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Courtney Mearns, Michael Kratschmer, Mike Majors, Scott Lupo, Kim DeVries , Giovanni

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Jun 11, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2025

Dealership Rating
Employee Rating

Very clean dealership helpful dealership members above board pricing, and quotes everyone is friendly and nice waiting area More

by Don Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Jun 07, 2025

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 05, 2025

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Employee Rating

For the people that I delt with so far have been very helpful So far all good More

by frank4734
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt

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Jun 06, 2025

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 03, 2025

Dealership Rating
Employee Rating

Great service was provided to me each time I came into the dealership for servicing of my car. More

by sonialipkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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Jun 03, 2025

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 29, 2025

Dealership Rating
Employee Rating

GOOD JOB GUYS. THANKS AGAIN. I WILL BE BACK. WORDS WORDS WORDS WORDS WORDS WORDS More

by rjmil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

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May 29, 2025

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 29, 2025

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Employee Rating

Very professional and polite, fast and knowledgeable. Explained and answered all my concerns I will definitely come back for service More

by LINDATRAMOTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2025

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 23, 2025

Dealership Rating
Employee Rating

The service manager is rude one day they say the car covered under warranty after 3 business days they told it’s not covered under warranty I’m not buying Hyundai the worst customer service ever More

by SANADY666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

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May 26, 2025

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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