Steve Moline
Steve Moline at Austin Ford Chrysler
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Steve Moline

General Sales Manager

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.6
77 Reviews
4.6

77 Reviews

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77 Reviews of Steve Moline

February 14, 2025

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Employee Rating

I called, texted and emailed them, and they never got back to me. Very disappointed. More

by marcos_1282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 17, 2025

Austin Ford Chrysler responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 13, 2025

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Employee Rating

I am always treated with the utmost respect at Austin Ford from the minute I walk in the door. They listen to what I am telling them, they explain what they do or do not find in regard to a problem and More

by shadowone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe, Chris DeLuna, Kristin Petersen , Len has been fixing our Jeeps for 35 years and I have always appreciated his kindness and patience. He knows what he is doing and that makes me feel safe in my vehicle.

Feb 13, 2025

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2025

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Employee Rating

Very helpful and friendly service, would definitely buy another vehicle from them. Quick and easy paperwork and delivery process. More

by brianroux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Mossow, Chris DeLuna

Jan 17, 2025

Austin Ford Chrysler responded

Brian, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 09, 2024

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Newly renovated building with awesome amenities while you wait for service to be completed. Text message updates were appreciated and the explanation of what they did was helpful! The staff were very courteo More

by Theodore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Austin Ford Chrysler responded

Thank you, Theodore! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

November 12, 2024

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Great service Angie was wonderful and informative New digs were an added bonus will definitely go back More

by t_stencel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Jonathan Nissly, Lindsey Chapek , Troy Reese

Nov 12, 2024

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Angie here at Austin Ford Chrysler.

November 05, 2024

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Employee Rating

How many trips to the service center to figure out what is wrong with the car we just purchased? Too many! How many times do you change the new battery over and over before you find a real technician? Stil More

by BOBANDSHALANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: DeLuna,

Nov 09, 2024

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 04, 2024

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Employee Rating

They made the whole process fun and light hearted. It was a very enjoyable experience! More

by jimfieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Chapek

Nov 04, 2024

Austin Ford Chrysler responded

Jim, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2024

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Employee Rating

I feel like this is the worst dealer in Minnesota I was lie to, Misinformed, they never call me back or try to fix things. I wouldn’t recommend this dealer to anyone. More

by marcos_1282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Timothy Mossow

Nov 02, 2024

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Nov 22, 2024

marcos_1282 responded

You have all my information. I emailed, text, called Tim and he never got back to me. I even have the dash can video of the last time we spoke. On the phone, telling me that he’s going to talk to the owner and make things right. It’s been a month. Nothing!!

October 17, 2024

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Lindsey is a rockstar. Willing to take time to learn more about the person she is helping to find the right vehicle to fit their needs. Fantastic customer service and willi More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Lindsey Chapek

Oct 18, 2024

Austin Ford Chrysler responded

Thank you, Dan, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lindsey here at Austin Ford Chrysler.

October 04, 2024

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Employee Rating

Great customer service. They spent the time making sure all my questions were answered. before I left the lot. More

by mack55_23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Lindsey Chapek

Oct 05, 2024

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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