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Doug Howe
Doug Howe at Austin Ford Chrysler

Doug Howe

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.8
80 Reviews
4.8

80 Reviews

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80 Reviews of Doug Howe

July 17, 2026

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Employee Rating

Doug, Kristen, Angie (or Randy) and Angie were all great to work with, really appreciate everyone! Thanks More

by chrisbobmpls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Angie Wagaman

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Jul 17, 2026

Austin Ford Chrysler responded

We’re grateful you found Doug, Randi and Angie so helpful during your Ram 2500 service. Let us know if there’s anything else we can do for you.

July 14, 2026

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Employee Rating

I bought my ford escape in 2022 and have taken it to the Austin ford dealership since. I have never had an issue and have always had great service. More

by jdstusynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris DeLuna, Angie Wagaman

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Jul 14, 2026

Austin Ford Chrysler responded

Thanks for trusting us with your Ford Escape since 2022. Angie is happy to hear each visit has been trouble-free. We look forward to working on your Escape again.

July 13, 2026

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Employee Rating

Very pleased They bend over backwards to help. I actually got to see the filters and it was my decision whether or not to replace them. More

by TMANGGAARD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen

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Jul 13, 2026

Austin Ford Chrysler responded

It’s great to hear you appreciated reviewing the filters and making the decision for your Ford Escape. Our team was glad to provide that transparency. Please let us know if we can assist you again.

July 13, 2026

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Employee Rating

Great service as always. Very efficient. Clean and comfortable waiting area. Staff is knowledgeable and friendly. More

by demings2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristin Petersen

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Jul 13, 2026

Austin Ford Chrysler responded

We’re thrilled you enjoyed your recent Jeep Wagoneer service and gave us a 5-star rating. It’s great to hear the service was efficient and the waiting area clean and comfortable. We’re glad our staff was knowledgeable and approachable.

July 13, 2026

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Employee Rating

Pleasant. Professional. Knowledgable. Kristin and team kept me informed throughout the process and gave me options. The wait area is nice and comfortable More

by scotterpie01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Daniel Almaraz, Chris DeLuna, Kristin Petersen

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Jul 13, 2026

Austin Ford Chrysler responded

We’re thrilled that Kristin and our team kept you informed and provided the options you needed during your Jeep Wrangler Unlimited service. It’s great to know you found the waiting area comfortable. Thank you for sharing your experience and for choosing us for your service needs.

July 13, 2026

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Employee Rating

Easy to work with and convenient to schedule maintenance. Nice waiting room and complimentary water. More

by tessabucknell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Daniel Almaraz, Chris DeLuna, Kristin Petersen , Anita Williams, Eli Williams

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Jul 13, 2026

Austin Ford Chrysler responded

We’re pleased that scheduling maintenance on your Kia was convenient. It’s great to know you found our waiting area comfortable and enjoyed the complimentary water. Thanks for the five-star rating!

July 09, 2026

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Employee Rating

Such a wonderful dealership. Kristin was great to work with. I appreciated the shuttle service. More

by TAMMIEELLINGSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen

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Jul 09, 2026

Austin Ford Chrysler responded

We’re delighted Kristin provided excellent support during your Ford Explorer service appointment and that the shuttle service met your needs. Thank you for the five-star review. We look forward to helping you again.

July 03, 2026

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Employee Rating

All were very helpful and efficient with good and fast friendly service with not a lot of time to wait for the car to be done. More

by diane.wolfe12
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen , Front desk gal very pleasant

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Jul 03, 2026

Austin Ford Chrysler responded

It’s great to hear your Ford Escape service was handled efficiently with friendly support and minimal wait time. Thank you for sharing your experience, and we look forward to the opportunity to assist you again.

July 02, 2026

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Employee Rating

Work completed in a timely manner. Courteous and knowledge staff. Kept me informed of progress. More

by FNOVOTNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristin Petersen

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Jul 02, 2026

Austin Ford Chrysler responded

We appreciate you choosing us to service your Ford Escape. It’s great to hear our staff kept you informed and completed everything promptly and courteously. We look forward to helping you again.

June 29, 2026

Dealership Rating
Employee Rating

Everything was in time and effective. Great service! Will stay with Ford Austin, Minnesota for my future needs. More

by igorentin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen

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Jun 29, 2026

Austin Ford Chrysler responded

It’s great to hear that your Ford Ranger service was both timely and effective. We appreciate you choosing us for your future maintenance. We look forward to assisting you again.

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