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Steve Furtardo

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Steve Furtardo

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Steve Furtardo

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.9

589 Reviews

Overview Reviews (589)

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Portuguese

4.9

589 Reviews

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589 Reviews of Steve Furtardo

January 31, 2025

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Employee Rating

Do a good job and nice people. Great accomodations. Fast service. Honest. They give you rental if needed. Great accomodations. Fast service. Honest. They give you rental if needed. More

by EMELS1228

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, William Albro, Anthony Marshall

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January 26, 2025

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I feel very confident bringing my beloved 25 year old Miata to Flood. The facility is very nice, The front desk guys are friendly and professional, and always try to give you an appointment as quickly as Miata to Flood. The facility is very nice, The front desk guys are friendly and professional, and always try to give you an appointment as quickly as possible. I really like receiving texts from the mechanics showing me exactly what the issue was with my car and how they addressed it. And having the complimentary transportation service to and from my home is terrific. Much appreciated! More

by LISAOTIS564

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, William Albro, Anthony Marshall

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Jan 27, 2025 -

Flood Mazda responded

Good Morning Lisa, Thank you for very much for your trust and kind words! We Flood Mazda, honesty and quality of work are essential. We are happy that you were satisfied with our service and quality of work. Do not hesitate to contact us if you have other repair needs. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

January 16, 2025

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I'm totally happy with the way they stand behind their customers. I know I can trust their advice. customers. I know I can trust their advice. More

by SLAPISKY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, William Albro, Anthony Marshall

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Jan 20, 2025 -

Flood Mazda responded

Good Morning, Thank you very much for your trust and kind words! With us, honesty and quality of work are essential. We are happy that you were satisfied with our service. Do not hesitate to contact us if you have other repair needs. See you soon in our garage. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

January 15, 2025

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The employees are very helpful with services. If you have questions , they're willing to answer your questions the best they can. If you have questions , they're willing to answer your questions the best they can. More

by jmalarkey65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2025 -

Flood Mazda responded

Good Morning, Thank you for taking the time to review our dealership. Customer satisfaction is our top priority and our service department does everything it can to help our customers. I am happy to hear that they help you solve your issue and took care of your repair. Don't hesitate to reach out with any other issues or concerns. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

January 15, 2025

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Love going there. They are always polite and professional. Would recommend to my friends and family They are always polite and professional. Would recommend to my friends and family More

by GINADEE128

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Albro

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January 10, 2025

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Excellent customer service and thoroughly knowledgeable staff... a pleasure to do business with... very focused on the customer's needs and costs. staff... a pleasure to do business with... very focused on the customer's needs and costs. More

by MICHAELJPESCATELLO

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, William Albro, Sam Cary, Anthony Marshall

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Jan 13, 2025 -

Flood Mazda responded

Dear Michael, Thank you for the kinds words! We are delighted that our team was able to provide you with exceptional customer service during your service appointment. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

January 10, 2025

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Employee Rating

I always have a positive experience here! The service department is excellent , everyone has been very helpful and pleasant to work with. The service department is excellent , everyone has been very helpful and pleasant to work with. More

by MNORSIGI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, William Albro, Anthony Marshall

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Jan 13, 2025 -

Flood Mazda responded

Good Morning, Thank you for the kinds words! We are delighted that our team was able to provide you with exceptional customer service during your service appointment. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

December 24, 2024

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Service was done efficiently and on time. They went above and beyond as always. Very satisfied overall They went above and beyond as always. Very satisfied overall More

by HeatherD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson

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December 22, 2024

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best service out of the 10 different mazda dealers I have used between NY and CT. used between NY and CT. More

by G_WOLFE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Marshall

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Dec 26, 2024 -

Flood Mazda responded

Good Afternoon Thank you so much for your praise! We'll take the best out of 10! Here at Flood Mazda, we like to think of you like family and make you our top priority! Don't hesitate to reach out with any other concerns you may have. Our service department is always ready to help. We wish you a Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 19, 2024

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Employee Rating

Everyone in the service department Is very friendly and helpful. I always receive great customer care and would recommend Flood Mazda service dept to anyone who is looking for transparency and great servic helpful. I always receive great customer care and would recommend Flood Mazda service dept to anyone who is looking for transparency and great service. More

by MCCRAYFOUR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson

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Dec 26, 2024 -

Flood Mazda responded

Good Afternoon, Thank you for your recommendations and kind words regarding our Service Department! We are happy the our team was able to provide you with exceptional customer service during your visit. Your satisfaction is our top priority, which is why we strive to be transparent and profession ion our work. Do not hesitate to come back and see us if you have other repairs. Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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