Mary Ellen Walton
Mary Ellen Walton at Flood Mazda

Mary Ellen Walton

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.9
35 Reviews

Industry Experience

2 yrs, 5 mos

Specialties & Trainings

Shop Fix Certified Service Advisor

Mazda Certified Service Advisor

4.9

35 Reviews

Write a Review

35 Reviews of Mary Ellen Walton

November 08, 2026

Dealership Rating
Employee Rating

Like all the other surveys, I receive outstanding service from a friendly, knowledgeable, helpful team. Everyone at Flood Mazda is wonderful. I feel very lucky to be a customer of theirs. It is a positiv More

by DLBERG1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2026

Flood Mazda responded

Your continued loyalty is a meaningful compliment to our service team. We're glad each visit for your Mazda2 feels welcoming from drop off to pickup. Knowing you appreciate the explanations of the work performed is especially rewarding. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 07, 2026

Dealership Rating
Employee Rating

Always courteous, prompt, explain everything well, great service all around. They even pick up and drop off my car for service, can't beat that convenience! More

by NICNAT1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2026

Flood Mazda responded

Our team is pleased to make servicing your Mazda CX-50 more convenient with pickup and drop off. We're also glad you can count on attentive care, timely service, and clear explanations. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 02, 2026

Dealership Rating
Employee Rating

Mazda is like every dealer. They know their cars and they are in business to make money. They upsell service by saying “it’s recommended” when a service is not actually on Maz More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

Nov 03, 2026

Flood Mazda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 02, 2026

Dealership Rating
Employee Rating

Flood Mazda gets my car in as soon as possible. They always talk to me about what they are doing. The service department is really great at what they do. I’ve dealt with service, parts and sales al More

by lauramarrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2026

Flood Mazda responded

We're glad our service team gets your Mazda CX-5 in promptly and keeps you informed about the work. Your recommendation and kind words about our service, parts, and sales teams mean a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 02, 2026

Dealership Rating
Employee Rating

Very professional and I trust them with my vehicle. Prices seem fair especially for a dealership. More

by FAIN.MARC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2026

Flood Mazda responded

We're grateful for your trust in our team to care for your Mazda MX-5 Miata. Thank you for the five-star rating! Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

October 17, 2026

Dealership Rating
Employee Rating

Very popular service department. At times it's difficult to get an appointment that's convenient for me, but overall they're great to work with. More

by swohammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2026

Flood Mazda responded

Knowing you find our service department great to work with means a lot to our team. We understand appointment availability can be challenging, and we appreciate your patience as we strive to schedule service for your Mazda MX-5 Miata. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 23, 2026

Dealership Rating
Employee Rating

Always polite and very friendly. They keep you informed about the status of your vehicle More

by isble420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Flood Mazda responded

Thank you for the five-star rating and for noting how courteous and welcoming our service team is. We’re glad we keep you informed every step of the way during your Mazda3’s service. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 13, 2026

Dealership Rating
Employee Rating

Steven the service manager is great. He does everything he can work with you. He tries to get your car in and out as quickly as possible. More

by lauramarrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2026

Flood Mazda responded

Your note about Steve accommodating your schedule and getting your Mazda CX-5 in and out quickly reflects our service team’s commitment to efficient, attentive care. Hearing that the process was easy for you means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 10, 2026

Dealership Rating
Employee Rating

They did a good putting the tires on and aligning the front end. They provided us with a nice loaner car. More

by SUSANMTROUT0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Flood Mazda responded

Knowing that the tire installation and front-end alignment on your Mazda6 met your needs is rewarding. We’re glad our loaner car made your visit more convenient. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 31, 2026

Dealership Rating
Employee Rating

Exemplary Service! — I bought my 2016 Mazda Miata at flood Mazda two years ago. Subsequently I’ve had several oil changes performed by flood. The oil change includes a More

by DavidJLedoux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

Flood Mazda responded

After several visits for your Mazda MX-5 Miata, knowing our video inspection process provided that extra reassurance is truly rewarding. Our team is pleased we could include a tire rotation and wash with your oil change to help keep your MX-5 Miata in great shape. Knowing you found our staff courteous and professional means a great deal to our service department. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

1
...

Dealership Inventory (198 Vehicles)

new 2026 Mazda CX-50 Hybrid car, priced at $39,702
2026 Mazda CX-50 Hybrid
new
Ingot Blue Metallic exterior
AWD
new 2026 Mazda CX-50 car, priced at $35,077
2026 Mazda CX-50
new
Zircon Sand Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-30 car, priced at $39,598
2026 Mazda CX-30
new
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-30 car, priced at $32,267
2026 Mazda CX-30
new
Snowflake White Pearl exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $34,096
2026 Mazda CX-50
new
Ingot Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-5 car, priced at $36,806
2026 Mazda CX-5
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive