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Mary Ellen Walton
Mary Ellen Walton at Flood Mazda

Mary Ellen Walton

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
5.0
15 Reviews

Industry Experience

1 yr, 10 mos

Languages Spoken

English English

5.0

15 Reviews

Write a Review

15 Reviews of Mary Ellen Walton

April 17, 2026

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Employee Rating

Ouustanding service. Competent friendly people. The best the best the best the best the best More

by SPINELLI330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, Anthony Marshall

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Apr 17, 2026

Flood Mazda responded

Thanks for highlighting our service on your Mazda CX-5. We’re delighted our team’s friendly and knowledgeable approach stood out. We appreciate your trust and look forward to welcoming you back. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

March 21, 2026

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Excellent communication skills! Really appreciate the videos they always take and send to the customer before preforming service. More

by RUGHADAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2026

Flood Mazda responded

It’s wonderful to hear that our video updates kept you informed before your Mazda3 service. Mary Ellen and our team appreciate your feedback. We look forward to supporting your Mazda in the future. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

March 15, 2026

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Employee Rating

The car was purchased at Flood in 2021 and every experience has been very good. More

by TOULEC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , mr. walter was excellent

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Mar 16, 2026

Flood Mazda responded

We’re grateful for your loyalty since purchasing your Mazda CX-5 in 2021. It’s wonderful to know every visit has been a positive experience. We look forward to serving you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

February 18, 2026

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Employee Rating

Everyone is very pleasant and knowledgeable. They did a great job changing my oil and checking my tires. I’m a happy customer! More

by GMCENERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Bruce Hanson, Jason Palmari, Steve Furtardo, Kathie Babbitt, Anthony Marshall

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Feb 18, 2026

Flood Mazda responded

Thank you for sharing your experience. We’re glad our team could handle the oil change and tire check on your Mazda CX-5. Please let us know if there’s anything else we can help you with. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

February 15, 2026

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Employee Rating

I love the videos, price was so reasonable and it was done in plenty of time More

by THASSELL1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo

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Feb 15, 2026

Flood Mazda responded

Thank you for sharing your thoughts on our service videos and the timely work done on your Hyundai Santa Fe. We’re pleased the pricing met your expectations and that everything was completed efficiently. We appreciate your trust and look forward to assisting you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

February 08, 2026

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Employee Rating

I purchased my Mazda from Flood Mazda and have had some servicing done there. I’ve found everyone at the dealership to be very helpful and professional. More

by Jcfed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, Anthony Marshall

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Feb 09, 2026

Flood Mazda responded

It’s wonderful to hear our team was both helpful and professional during your Mazda CX-3 purchase and service visits. Thank you for sharing your five-star experience. We look forward to assisting you again.

February 08, 2026

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Employee Rating

The work gets done, and I love my car. The location is close to my home. More

by MUSINSWIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, Anthony Marshall

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Feb 08, 2026

Flood Mazda responded

We’re glad our convenient location made your visit easier, and it’s wonderful to hear you’re enjoying your Mazda. Thank you for the five-star rating, and we look forward to serving you again.

February 01, 2026

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Employee Rating

Very efficient, fast and accommodating. All staff very friendly, helpful and knowledgeable! Definitely recommend this dealership! More

by Robin F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, Anthony Marshall

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Feb 01, 2026

Flood Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

January 29, 2026

Dealership Rating
Employee Rating

Great customer service reps but expensive Steve runs a nice operation We take both cars here More

by dfontes41
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, Anthony Marshall

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Jan 29, 2026

Flood Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Steve and our team can assist you with in the future, please let us know. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

December 14, 2025

Dealership Rating
Employee Rating

I’ve been doing business with Flood Masda since 2016 and I love it!!! Everyone is very helpful and nice to do business with!!! Thank you for all you do to let me enjoy the ride!!! zoom Zoom More

by Maggi672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Bruce Hanson, Jason Palmari, Steve Furtardo, Kathie Babbitt, Chuck Cook, Anthony Marshall

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Dec 30, 2025

Flood Mazda responded

Maggi, We'd like to extend a big "thank you" for the opportunity to recently assist you with your car. I am happy to hear that we took care you during the repair of your car. Thank you for choosing us for your automotive needs. Customer satisfaction is our top priority. We look forward to seeing you again. Happy Holidays! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-470

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