Joaquin Pangelian
Joaquin Pangelian at Flood Mazda

Joaquin Pangelian

Parts Department Manager

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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5.0
46 Reviews

Industry Experience

26 yrs, 8 mos

5.0

46 Reviews

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46 Reviews of Joaquin Pangelian

November 08, 2026

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Employee Rating

Like all the other surveys, I receive outstanding service from a friendly, knowledgeable, helpful team. Everyone at Flood Mazda is wonderful. I feel very lucky to be a customer of theirs. It is a positiv More

by DLBERG1025
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Recommend Dealer
Yes
Nov 08, 2026

Flood Mazda responded

Your continued loyalty is a meaningful compliment to our service team. We're glad each visit for your Mazda2 feels welcoming from drop off to pickup. Knowing you appreciate the explanations of the work performed is especially rewarding. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 02, 2026

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Flood Mazda gets my car in as soon as possible. They always talk to me about what they are doing. The service department is really great at what they do. I’ve dealt with service, parts and sales al More

by lauramarrone
Service Price Transparency
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Recommend Dealer
Yes
Nov 02, 2026

Flood Mazda responded

We're glad our service team gets your Mazda CX-5 in promptly and keeps you informed about the work. Your recommendation and kind words about our service, parts, and sales teams mean a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 13, 2026

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Steven the service manager is great. He does everything he can work with you. He tries to get your car in and out as quickly as possible. More

by lauramarrone
Service Price Transparency
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Recommend Dealer
Yes
Sep 13, 2026

Flood Mazda responded

Your note about Steve accommodating your schedule and getting your Mazda CX-5 in and out quickly reflects our service team’s commitment to efficient, attentive care. Hearing that the process was easy for you means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 31, 2026

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Exemplary Service! — I bought my 2016 Mazda Miata at flood Mazda two years ago. Subsequently I’ve had several oil changes performed by flood. The oil change includes a More

by DavidJLedoux
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Recommend Dealer
Yes
Aug 31, 2026

Flood Mazda responded

After several visits for your Mazda MX-5 Miata, knowing our video inspection process provided that extra reassurance is truly rewarding. Our team is pleased we could include a tire rotation and wash with your oil change to help keep your MX-5 Miata in great shape. Knowing you found our staff courteous and professional means a great deal to our service department. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

December 07, 2025

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Flood Mazda cares about their customers, they continue to go above and beyond for us long after the purchase. Anthony is a caring and dedicated person. He makes sure all customers are 100 % completely sati More

by Sherrie1282
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Recommend Dealer
Yes

September 14, 2025

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We are extremely happy with the service team at Flood Mazda. We drove our car back from FL and plan on garaging it in Wakefield because we find the dealership and staff much more personable than the Maz More

by 4479215
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Recommend Dealer
Yes

June 10, 2025

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Clean extremely knowledgeable efficient best service around from the receptionist to Anthony knows their stuff and curtious will use again👍🏻 More

by laddonizio2018
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Recommend Dealer
Yes

April 11, 2024

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I have been a Flood Mazda customer for close to 16 years. All of the staff I have had the pleasure to get over the years have always been very attentive and caring. The many times I have bought Mazdas has More

by BRIAN.MOORE
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Recommend Dealer
Yes
Apr 15, 2024

Flood Mazda responded

Dear Brian, Thank you for the 5-Star rating! We truly appreciate your business of 16 years and thank you for being a valued customer. Our goal is 100% customer service. Your recommendations mean a lot to us. Thank you for choosing Flood Mazda. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

March 14, 2024

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I have been dealing with Flood for years now and could not be happier. I can’t say enough about this dealership and how they operate. Dealing with Sam is a breeze and Cody sends you on your way with the r More

by smoco329
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Sam Cary, Kathleen Babbitt , Jason Palmari, Frank Polanco

Mar 14, 2024

Flood Mazda responded

Good morning Thank you so much for sharing your experience with us. Our goal is to provide each and every customer with the best experience. We couldn't be happier that our team provided you with a wonderful car-buying experience! Our goal is 100% customer satisfaction. Many happy miles to you! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

November 03, 2023

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The whole team was very amicable, professional, efficient, and attentive. Not pushy. My whole experience was pleasant. More

by GMISTOVICH@YAH
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Nov 07, 2023

Flood Mazda responded

Good morning, We couldn't be happier that Justis provided you with a great car buying experience. Our goal is 100% customer satisfaction, and it sounds like you achieved that. Don't hesitate to come visit, especially if you have questions. We are always here to help! Look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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