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Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
337 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 7 mos

Industry Experience

43 yrs, 7 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

337 Reviews

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337 Reviews of Bruce Hanson

July 25, 2026

Dealership Rating
Employee Rating

I find them to be exceptional! Bruce and Stephen go above and beyond for their customers! You are fortunate to have the best dealership due to Your great employees! Take Good care More

by Pattygardiner0502
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jul 25, 2026

Flood Mazda responded

We’re delighted that Bruce went above and beyond during your Mazda CX-5 service. We’ll share your praise with the team. Thank you for trusting us, and we look forward to assisting you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 24, 2026

Dealership Rating
Employee Rating

They were so helpful and friendly pleasure doing business with them. The mechanic was very thorough with check my car. More

by BHOGG0
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jul 24, 2026

Flood Mazda responded

Bruce and our technicians were pleased to provide a thorough inspection of your Mazda CX-50. It’s great to know you found our team both helpful and friendly. Please reach out if we can assist you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 24, 2026

Dealership Rating
Employee Rating

They were so helpful and friendly pleasure doing business with them. The mechanic was very thorough with check my car. More

by BHOGG0
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jul 24, 2026

Flood Mazda responded

It’s wonderful to hear Bruce and our service team treated you so kindly and took the time to thoroughly inspect your Mazda CX-50. Thank you for sharing your experience and for choosing us. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 22, 2026

Dealership Rating
Employee Rating

They are very thorough and attentive. Great job explaining what they doing and why. I love the service videos! More

by MCed
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jul 22, 2026

Flood Mazda responded

Bruce and the team appreciate you noticing their thorough and attentive approach during your Mazda service. We’re glad the video walk-throughs and clear explanations made everything easy to follow. Thank you for sharing your experience and we look forward to helping with your Mazda again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 18, 2026

Dealership Rating
Employee Rating

The service was excellent and the advisors were very good to work with. Good appointment. More

by ALWILL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Ellen Walton

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Jul 18, 2026

Flood Mazda responded

Thank you for the great feedback on your Mazda CX-5 service. We’re glad the advisors delivered an excellent experience and your appointment went smoothly. We appreciate you choosing us and look forward to your next visit. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 09, 2026

Dealership Rating
Employee Rating

They are friendly, Service my car in a timely manner in do not try to sell me excessive parts. More

by ventroner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Steve Furtardo, Anthony Marshall, Mary Ellen Walton

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Jul 09, 2026

Flood Mazda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 03, 2026

Dealership Rating
Employee Rating

They pay attention to what I have to say and they do their best to get done what I need done. A great place More

by JLAUSIER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Steve Furtardo, Kathie Babbitt, Anthony Marshall, Mary Ellen Walton

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Jul 03, 2026

Flood Mazda responded

Thank you for your review. We’re pleased our team listened and fulfilled your Subaru Crosstrek service needs. We look forward to helping you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 02, 2026

Dealership Rating
Employee Rating

Received a video describing the conditions of my car. Which was helpful in determining course of actions. More

by SUEBLIZ54
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jul 02, 2026

Flood Mazda responded

Thank you for sharing your experience with our video update on your Mazda3. We’re glad the detailed overview of your car’s condition helped you decide on the right next steps. Bruce and the service team look forward to helping you again whenever you need us. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

June 30, 2026

Dealership Rating
Employee Rating

Great service! Bruce was very helpful and courteous. Will always bri g my car to be serviced here. More

by Marianne
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jul 01, 2026

Flood Mazda responded

It’s wonderful to hear Bruce’s courteous support made your Mazda CX-50 service smooth. We appreciate that you’ll continue trusting us with your vehicle needs. We look forward to assisting you again soon. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

June 27, 2026

Dealership Rating
Employee Rating

It took 2 hours for an oil change, even though I had to schedule an appointment 3 days in advance. No late hours during the week for an oil change More

by 19ROGERSPAUL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Russell Cunha, Cody Harvey

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Jun 29, 2026

Flood Mazda responded

Thank you, Paul, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

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