Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.9
365 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 11 mos

Industry Experience

43 yrs, 11 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.9

365 Reviews

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365 Reviews of Bruce Hanson

November 08, 2026

Dealership Rating
Employee Rating

Excellent service and a great team. Love the video of service. I will definitely be coming back. More

by LadyV35
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Nov 08, 2026

Flood Mazda responded

Hearing that you enjoyed the service video for your Kia Sportage Plug In Hybrid is rewarding for our team. Thank you for your kind words about our service, and we look forward to welcoming you back. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 08, 2026

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Employee Rating

Like all the other surveys, I receive outstanding service from a friendly, knowledgeable, helpful team. Everyone at Flood Mazda is wonderful. I feel very lucky to be a customer of theirs. It is a positiv More

by DLBERG1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2026

Flood Mazda responded

Your continued loyalty is a meaningful compliment to our service team. We're glad each visit for your Mazda2 feels welcoming from drop off to pickup. Knowing you appreciate the explanations of the work performed is especially rewarding. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 07, 2026

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Employee Rating

Always courteous, prompt, explain everything well, great service all around. They even pick up and drop off my car for service, can't beat that convenience! More

by NICNAT1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2026

Flood Mazda responded

Our team is pleased to make servicing your Mazda CX-50 more convenient with pickup and drop off. We're also glad you can count on attentive care, timely service, and clear explanations. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 06, 2026

Dealership Rating
Employee Rating

Always a pleasant experience at Mazda service. The video they send of my car's service is very informative. They take care of their clients very professionally. More

by asjpatt
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Nov 06, 2026

Flood Mazda responded

We're pleased the service videos give you a clear understanding of the work on your Mazda CX-5. Your kind words about our team's professionalism and consistently positive service experiences mean a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 04, 2026

Dealership Rating
Employee Rating

All my concerns were addressed in a professional and timely manner with updates given with out having to call and ask about my vehicle. More

by GREGSKOROHOD
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Nov 04, 2026

Flood Mazda responded

Knowing you received updates without having to call means a lot to our service team. We’re pleased your concerns about your Mazda CX-5 were addressed promptly and with care. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 02, 2026

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Employee Rating

Been with Flood for many years, very happy Love working with Anthony and Cody and Russell More

by DEBMANCINI23
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Nov 03, 2026

Flood Mazda responded

After many years with our dealership, your continued support means a great deal to us. We’re happy you enjoy working with our team for service on your Mazda CX-30. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 02, 2026

Dealership Rating
Employee Rating

Bruce always is knowledgeable, patient, and kind. Always a pleasure to work with him and Steve. I feel very comfortable as a young woman coming to the dealership for maintenance because I know Bruce More

by STYRRELLX
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Nov 02, 2026

Flood Mazda responded

We're glad you feel comfortable bringing your Mazda CX-3 in for maintenance and trust our team to look out for you and your vehicle. Your recognition of Bruce's expertise and considerate approach means a great deal to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

November 02, 2026

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Employee Rating

Flood Mazda gets my car in as soon as possible. They always talk to me about what they are doing. The service department is really great at what they do. I’ve dealt with service, parts and sales al More

by lauramarrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2026

Flood Mazda responded

We're glad our service team gets your Mazda CX-5 in promptly and keeps you informed about the work. Your recommendation and kind words about our service, parts, and sales teams mean a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

October 31, 2026

Dealership Rating
Employee Rating

Always friendly, helpful, explains any work that needs to be done...a pleasure to bring my car in every time. I am grateful for all that they do. More

by DLBERG1025
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Oct 31, 2026

Flood Mazda responded

Visit after visit, we're glad our team's welcoming approach and clear explanations make servicing your Mazda2 a positive experience. Your kind words mean a lot to our service team. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

October 18, 2026

Dealership Rating
Employee Rating

I experienced many issues with my 2026 CX-5 . I had about seven occurrences with the alerts going off. Bruce and Steven were extremely attentive and accommodating and empathetic. They communicate More

by ABBY.ANDERSON0904
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Oct 20, 2026

Flood Mazda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

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