Mary Ellen Walton | Page 2

Flood Mazda responded

Thank you for sharing your experience. We’re glad we could fit you in without an appointment, service your Mazda CX-50 Hybrid, include a wash, and send a video update explaining the work. Mary Ellen and the service team appreciate your kind words and look forward to seeing you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

Flood Mazda responded

How wonderful to know our team offered respectful and helpful service for your Subaru Legacy. We’re pleased you felt comfortable and that our staff’s expertise made the experience a pleasure. Thank you for sharing your positive experience. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

Flood Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Flood Mazda! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

Flood Mazda responded

Thanks for highlighting our service on your Mazda CX-5. We’re delighted our team’s friendly and knowledgeable approach stood out. We appreciate your trust and look forward to welcoming you back. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

Flood Mazda responded

It’s wonderful to hear that our video updates kept you informed before your Mazda3 service. Mary Ellen and our team appreciate your feedback. We look forward to supporting your Mazda in the future. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

Flood Mazda responded

We’re grateful for your loyalty since purchasing your Mazda CX-5 in 2021. It’s wonderful to know every visit has been a positive experience. We look forward to serving you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

Flood Mazda responded

Thank you for sharing your experience. We’re glad our team could handle the oil change and tire check on your Mazda CX-5. Please let us know if there’s anything else we can help you with. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

Flood Mazda responded

Thank you for sharing your thoughts on our service videos and the timely work done on your Hyundai Santa Fe. We’re pleased the pricing met your expectations and that everything was completed efficiently. We appreciate your trust and look forward to assisting you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

Flood Mazda responded

It’s wonderful to hear our team was both helpful and professional during your Mazda CX-3 purchase and service visits. Thank you for sharing your five-star experience. We look forward to assisting you again.

Flood Mazda responded

We’re glad our convenient location made your visit easier, and it’s wonderful to hear you’re enjoying your Mazda. Thank you for the five-star rating, and we look forward to serving you again.