Steve Furtardo
Steve Furtardo at Flood Mazda

Steve Furtardo | Page 19

Service Director

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.9
647 Reviews

Languages Spoken

English English

Portuguese Portuguese

4.9

647 Reviews

Write a Review

647 Reviews of Steve Furtardo

August 18, 2023

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff. I Trust their opinion and that I will not be overcharged for their service. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Aug 21, 2023

Flood Mazda responded

Dear Keith, Thank you for the excellent feedback and 5-Stars! We appreciate your business and hope to serve you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

August 09, 2023

Dealership Rating
Employee Rating

Inaccurate information about my vehicle. I was told to fix the number of issues I had somebody else look at it, and those issues were not issues at all concerning. More

by THOMASPAOLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Hanson , William Albro

Aug 10, 2023

Flood Mazda responded

Thomas, Thank you so much for taking the time to write a review. We welcome feedback whether positive or negative. Our service department is extremely thorough with every technician being Mazda Certified. If they made recommendations to you regarding your vehicle, it was in the best interest of insuring that your vehicle is running optimally and safely. That being said, they are recommendations that you are welcome to decline as you have in the past few visits that you have made to our service department. Bruce Hanson one of the people you tagged in this review is a Master Mazda Certified Technician with approximately 20 years of experience just servicing Mazdas alone. I'm not sure where you decided to have it looked at after your visit, if the technician was Mazda Certified, trained specifically to service Mazdas or what they observed. I can't really speak to that. All I know is that you brought your vehicle to Flood Mazda to have it serviced, Flood Mazda does not cut corners and is 100 percent transparent in every aspect of its business including taking the time to do meticulous work on each and every vehicle that enters our service department. Our entire award winning service team as well as the staff at Flood Mazda is committed to being an inclusive customer service centric environment which is well documented and evident in not just our reviews, awards and accolades but in our corporate culture stemming from the ownership down to every employee in the Flood Auto Group. Maintaining the highest levels of quality, adhering to Mazda's guidelines for service and ensuring we do our very best to provide the best service possible is our mission. You are most welcome to contact me personally anytime to discuss any issues that you may have regarding your vehicle, our service department or anything else you feel I can assist you with. I look forward to hearing from you. Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

August 02, 2023

Dealership Rating
Employee Rating

They didn’t vacuum or clean my car in any way while getting serviced and it’s happened multiple times now. More

by SKBOULEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Palmari

August 01, 2023

Dealership Rating
Employee Rating

They were professional and efficient. Easy people to deal.with. I recommend their service highly. More

by barry26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson , William Albro

Aug 03, 2023

Flood Mazda responded

Dear Barry, Thank you for the 5-Star review and feedback! We appreciate your business and hope to serve you again soon. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 27, 2023

Dealership Rating
Employee Rating

They have been giving me the run around on the brakes since I bought the car. Did not change the brake pads when they changed the rotors and flunked me on inspection because the pads were low. Did not wa More

by Puck3032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey , William Albro, Salesman

Aug 01, 2023

Puck3032 responded

This is me.

July 23, 2023

Dealership Rating
Employee Rating

Easy to make appointments! Car is done when they say it will be. Love the videos they take while the car in in service. More

by HEATHERMAE1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson , William Albro

Jul 24, 2023

Flood Mazda responded

Dear Heather, Thank you for the 5-Star review. We value our customers and appreciate you taking the time to review our dealership. We hope to serve you again soon. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 21, 2023

Dealership Rating
Employee Rating

The service staff is great and the techs do a good job . They fit me in asap . Thank you More

by colleenlittlefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Flood Mazda responded

Dear Colleen, Thank your or taking the time to review our dealership. We value our customers appreciate the reviews. I'm glad they were able to service your car in a timely manner. We hope to service you again. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 17, 2023

Dealership Rating
Employee Rating

Extraordinary service, very helpful and informative. Clean and well organized facility. Quick turnaround or delivery of vehicle. Thank you! Also Rich Morra is super! More

by carriem_b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Bruce Hanson , William Albro, Richard Morra

Jul 24, 2023

Flood Mazda responded

Carrie, Thank you for the 5-Star Review! We appreciate that you take time to leave a review. We stand by our service in excellence here at Flood Mazda. We look forward to seeing you again.

July 10, 2023

Dealership Rating
Employee Rating

Cody has made both my purchasing experiences easy, friendly and quick. I trust him to be fair and knowledgeable and he’s never let me down. More

by MODIRELAND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey

Jul 11, 2023

Flood Mazda responded

Thank you for taking the time to leave a review! We are thrilled to hear that Cody took great care of you during your visit with us. We strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again soon. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 10, 2023

Dealership Rating
Employee Rating

My family has purchased three previous cars from Flood Mazda, and we just made our fourth purchase last week. We have been to other dealers in the past, but we have not had a pleasant buying process or se More

by Kerri P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Jason Palmari , Richard Morra

Jul 11, 2023

Flood Mazda responded

Dear Kerri, Thank you for taking the time to leave a great review! I'm so glad to hear that you had a great car-buying experience with us. We strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we look forward to seeing you again soon. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

...
19
...

Dealership Inventory (196 Vehicles)

new 2026 Mazda CX-50 car, priced at $37,243
2026 Mazda CX-50
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
new 2026 Mazda Mazda3 car, priced at $30,150
2026 Mazda Mazda3
new
Machine Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Mazda CX-50 car, priced at $34,806
2026 Mazda CX-50
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 Hybrid car, priced at $42,163
2026 Mazda CX-50 Hybrid
new
Polymetal Gray Metallic exterior
Unknown
All-wheel Drive
new 2026 Mazda CX-5 car, priced at $31,306
2026 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-30 car, priced at $31,748
2026 Mazda CX-30
new
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive