Steve Boyd
Steve Boyd at Walt Massey Chevrolet Franklinton

Steve Boyd

General Manager

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

Contact Me
4.8
17 Reviews

Dealership Experience

7 mos

Industry Experience

28 yrs, 3 mos

Languages Spoken

English English

4.8

17 Reviews

Write a Review

17 Reviews of Steve Boyd

November 12, 2025

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best place to deal with, gets you in and out as soon as possible and doesn’t hurt your pocket to bad More

by emartin2
Service Price Transparency
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Recommend Dealer
Yes
Nov 17, 2025

Walt Massey Chevrolet Franklinton responded

Great to hear you had such a smooth experience. Getting you in and out quickly while keeping things affordable is exactly what we aim for, and it’s awesome to see that reflected in your visit. Thanks for sharing!

November 08, 2025

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Went their a few months ago got approved for a 52000$ truck well they where taking forever to bring me the paperwork on it and then I decided to leave well a week ago I go up their looking at a used truc More

by Chris17305
Sales Price Transparency
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Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Emily Martin, Lance Wallace

Nov 09, 2025

Walt Massey Chevrolet Franklinton responded

We’re sorry to hear about your experience and understand your frustration. Our General Manager, Steve Boyd, is already looking into this matter and will be reaching out to discuss it with you directly. You can also contact the store if you’d like to connect with him sooner.

November 07, 2025

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I love Walt Massey in Franklinton and recommend to everyone I know looking for a vehicle! Mrs Emily Martin is the best to work with! More

by msharp3
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Recommend Dealer
Yes
Nov 09, 2025

Walt Massey Chevrolet Franklinton responded

We’re thrilled to hear that you love your experience with us in Franklinton! Emily will be so happy to know she made your visit such a great one. Thanks for the kind words and recommendation!

September 24, 2025

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Emily is my go-to person at Walt Massey- she always follows up to make sure we are satisfied! More

by ktynes
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, Jeff Mccain

Sep 30, 2025

Walt Massey Chevrolet Franklinton responded

We’re so glad to hear Emily takes such great care of you! Consistent follow-up and customer care are exactly what we strive for.

September 18, 2025

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best place to bring car for repairs, fast easy if they find other things that need attention Trent will let you know More

by emartin2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Judy Anderson, Trenton Cooley, Jeff Mccain , Kate Ashe, sales emily martin#5 star

Sep 22, 2025

Walt Massey Chevrolet Franklinton responded

We’re happy to hear Trent and the team took great care of you with fast, easy service and clear communication. We appreciate your trust and look forward to helping with your repairs anytime!

September 04, 2025

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Best place to bring your car to for service, nice people, fast and courteous to all More

by emartin2
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Judy Anderson, Trenton Cooley, Jeff Mccain , Kate Ashe, Emily Martin Salesperson

Sep 04, 2025

Walt Massey Chevrolet Franklinton responded

So glad to hear you had a smooth and friendly service visit! Our team works hard to provide quick, courteous care, and it’s great to know we hit the mark.

August 28, 2025

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Very friendly sales people and good customer service. Will definitely go back if I am in need of a new vehicle More

by Leslieandlance10
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, Jeff Mccain

Aug 29, 2025

Walt Massey Chevrolet Franklinton responded

We’re happy to know you had such a positive experience with our team! Thank you for the kind words, and we’ll be ready to help whenever you’re ready for your next vehicle.

August 26, 2025

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Lance is the best! ! he went above and beyond his job to help my husband get his dream truck More

by meme70438
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Lance Wallace

Aug 27, 2025

Walt Massey Chevrolet Franklinton responded

That’s wonderful to hear! Lance will be so glad to know he helped make your husband’s dream truck a reality. We appreciate you sharing your experience!

August 26, 2025

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Excellent service department. Kate is awesome and so is Trent. Every time I go somewhere else to find parts I always come to back to Walt Massey in franklinton. Need batteries for More

by duckhunter81
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Trenton Cooley , Kate Ashe

Aug 27, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad to hear Kate and Trent took such great care of you! It means a lot that you continue to choose us for your parts needs, and we’re happy we could save you money on those batteries.

August 23, 2025

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Employee Rating

Lance, the salesman, was a pleasure to deal with. He will definitely be recommended to my friends and family. We were very satisfied with the purchase of my new truck. Lance was prompt and friendly More

by tgraves1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Wallace, Jeff Mccain

Aug 25, 2025

Walt Massey Chevrolet Franklinton responded

We’re so glad to hear Lance made your truck purchase such a great experience! His friendly and prompt service truly makes a difference, and we appreciate you recommending him to friends and family. Enjoy your new truck!

1

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