Stephen Harvell
Stephen Harvell at Southern Chevrolet

Stephen Harvell | Page 2

Express Lane Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

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4.7
606 Reviews

Languages Spoken

English English

4.7

606 Reviews

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606 Reviews of Stephen Harvell

August 11, 2026

Dealership Rating
Employee Rating

Great customer service and mechanical work, recommend this service dept above everyone else, keep striving to be the best More

by Dimen62
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim Misjak, Nancy Gennarelli , Ray Korchak

Aug 11, 2026

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 10, 2026

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Southern Chevrolet in Western Branch has a fantastic Service Department. They are customer-focused and take great care of my vehicle. I’ll be getting all of my work done at Southern Chevrolet! More

by Locutus
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2026

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 06, 2026

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Southern did a great job addressing my concerns after my initial visit didn’t go as planned. I appreciate that the GM, Steve, personally reached out to make sure my car got the attention it needed. Thank yo More

by mark.wernly
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Misjak, Nancy Gennarelli , Ray Korchak

Aug 11, 2026

Southern Chevrolet responded

Mark. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

July 24, 2026

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They told me it was my alternator when I went to someone else and they told me it was my battery and alternator More

by Shaquiramyieshadaniels
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Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

Jul 28, 2026

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 17, 2026

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The staff were polite and helpful. The only thing was they didn't clean inside where they were, the mats had grease and black shoe marks. It should be returned clean. More

by rah13
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Recommend Dealer
Yes
Jul 22, 2026

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 11, 2026

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My service advisor Nancy was very helpful and the technician Steven was excellent with his video explanation. his recommendations we're all performed More

by steve
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli , Steven Kukaru

Jul 13, 2026

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 05, 2026

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Employee Rating

My experience very poor. My car sat at the dealership for over week and all it needed was a battery. The worst part of my experience is the lack of communication. I could not More

by Terry.johnson79
Recommend Dealer
Yes

Other Employees Tagged: Nancy

Jul 07, 2026

Southern Chevrolet responded

Thank you for bringing this to our attention, Terry. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

July 03, 2026

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It took a while for my car to actually be seen, but once it was the communication and assistance from the dealership was top notch. More

by me.watts725
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Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

Jul 07, 2026

Southern Chevrolet responded

Thank you for taking the time to provide us with this feedback.

July 03, 2026

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Employee Rating

A good dealership, well organized and personal with each customer. Well done, great customer service More

by Dimen62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Misjak, Nancy Gennarelli , Ray Korchak

Jul 03, 2026

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 01, 2026

Dealership Rating
Employee Rating

Southern chevrolet has been taking care of my two corvettes since 2019. They are knowledgeable and professional. Whether service or repair, these cars are always fixed right the first time. Service w More

by Al Plotnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saphire

Jul 03, 2026

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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