Stephen Augustine
Stephen Augustine at Rallye Motors
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Stephen Augustine

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
457 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.8

457 Reviews

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457 Reviews of Stephen Augustine

April 05, 2025

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Go to dealership for the past 20+ years. Quick service turnaround and the issue was resolved w/ my vehicle. Thanks again. More

by akshaykanand
Service Price Transparency
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Recommend Dealer
Yes
Apr 06, 2025

Rallye Motors responded

Thank you for your loyalty over the years! We're so glad to hear that your vehicle issue was resolved quickly. We appreciate your trust in us and look forward to continuing to provide you with excellent service in the future!

April 01, 2025

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Customer service was fine, but issue NOT resolved, car going back for service. Car electrical shuts down while driving. Issue was explained as a computer update issue More

by VMAXZMAN
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Recommend Dealer
Yes

Other Employees Tagged: Victor Cosme

Apr 01, 2025

Rallye Motors responded

Thank you for sharing your feedback. We apologize for the inconvenience you've experienced with your vehicle. We understand how concerning this issue is and appreciate your patience. Rest assured, our team is committed to resolving the problem, and we will ensure everything is properly addressed during your next service visit. If you have any further questions or concerns, please feel free to reach out.

March 24, 2025

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Courteous staff, prompt service and very convenient location. Stepen Augustine explained everything to me patiently and in a manner that a lay person would understand. More

by MITCHELL WOLFSON MD
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Recommend Dealer
Yes
Mar 25, 2025

Rallye Motors responded

Mitchell, thank you for your wonderful review! We're glad to hear that you had a great experience with our courteous staff and convenient location. Stephen Augustine truly values providing clear and helpful explanations. We appreciate your support!

March 22, 2025

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The best in its class, from the moment you pull up until the moment you pull off, it's 100% customer diamond class service More

by DCLANCA
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Recommend Dealer
Yes
Mar 22, 2025

Rallye Motors responded

Thank you for the amazing feedback! We’re thrilled to hear that you received top-notch service from start to finish. We always aim to provide a diamond-class experience, and we truly appreciate your kind words!

March 21, 2025

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Service was excellent, advisor was knowledgeable and courteous. Loan a car was very nice and clean. All Good More

by MNEVO
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Vetere

Mar 21, 2025

Rallye Motors responded

Thank you for your kind words! We're glad you had an excellent experience and that our advisor provided knowledgeable and courteous service. Happy to hear you enjoyed the loaner car as well. We appreciate your support!

March 14, 2025

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Steve is absolutely the best. So accommodating and respectful and personable. He is the reason I always return to the dealership More

by JOEL.FREYBERG
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Recommend Dealer
Yes

Other Employees Tagged: Rodney.

Mar 14, 2025

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that Steve’s exceptional service keeps you coming back. We appreciate your loyalty and look forward to serving you again!

March 02, 2025

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Steve is the best he is thorough in his explanation and tells mehowlong hte wait is when I want to wait and keeps me informed. I love seeing hte service videos when htey work on my car. More

by BVLS
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Paladino , the concierge staff who help with my "settings" etc

Mar 02, 2025

Rallye Motors responded

Thank you for your kind words! We're so glad Steve provided thorough explanations and kept you informed throughout the process. It’s great to hear you enjoy the service videos as well! We appreciate your support and look forward to assisting you again.

February 23, 2025

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Service was easy and efficient , and everyone was accommodating. We have been using Rallye for over 20 years More

by Gottliebrob
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Recommend Dealer
Yes
Feb 24, 2025

Rallye Motors responded

Thank you for your continued loyalty over the past 20 years! We're so glad to hear that your service was easy, efficient, and that our team was accommodating. We truly appreciate your trust in us and look forward to serving you for many more years to come!

February 20, 2025

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Stephen is the BEST - vey helpful - Best customer service and always greets me a smile- I have been a Rallye customer for 8 years and very satisfied! More

by Kouklitsas2
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Recommend Dealer
Yes
Feb 20, 2025

Rallye Motors responded

Thank you for your amazing feedback! We're so happy to hear that Stephen has consistently provided you with excellent service and a warm welcome. We truly appreciate your loyalty over the past 8 years and look forward to continuing to serve you!

February 16, 2025

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Rallye has been in my family for 40 years. I’m welcomed and taken care of. More

by CHRIS@AUTOCARENETWORK.COM
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Recommend Dealer
Yes
Feb 17, 2025

Rallye Motors responded

Thank you for being a loyal part of the Rallye family for so many years! We’re so glad to hear that you always feel welcomed and well taken care of. We appreciate your continued trust and support!

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