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Stephen Augustine
Stephen Augustine at Rallye Motors

Stephen Augustine

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
462 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.8

462 Reviews

Write a Review

462 Reviews of Stephen Augustine

June 19, 2025

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Employee Rating

Very accommodating and well knowledgeable staff. Vinny Vetere always gives his undivided attention. He is knowledgeable and professional More

by mjd514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Katie Lyons, Vincent Vetere, Lisa Chea, Rob Carlson, Patrick Ripley, Sarah Valle

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Jun 20, 2025

Rallye Motors responded

Thank you for your thoughtful review! We're happy to hear Vinny provided such attentive and professional service. We truly appreciate your kind words and look forward to assisting you again in the future.

June 19, 2025

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Health, happiness, love, success, and prosperity! Thank you Ms Lyons for going the extra mile with my car needs, you may not know but I had to give up my house dreams to get this car as my wife didn More

by MrDanaShamellFolks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons, Lisa Chea

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Jun 20, 2025

Rallye Motors responded

Thank you so much for your kind and heartfelt message. We're truly honored to have played a part in such an important decision, and we're grateful for the trust you've placed in Ms. Lyons and our team. We’ll continue to go the extra mile to support you and your family. Wishing you continued health, happiness, and blessings.

May 26, 2025

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The salesman is friendly, very knowledgeable about all models and all accessories. He was able to find just what we wanted. More

by ADWDDS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Bianchi

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May 26, 2025

Rallye Motors responded

Thank you for the kind words! We're so glad to hear your salesperson provided a great experience and helped you find exactly what you were looking for. Enjoy your new vehicle, and we appreciate your support.

May 16, 2025

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Stephen was polite, professional and knowledgeable. He was able to help me with an unscheduled appointment and had my SUV ready faster than I could have imagined. Great Job and Thank You! More

by YINGKE2017
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 16, 2025

Rallye Motors responded

Thank you for sharing your experience! We're glad Stephen was able to assist you quickly and professionally. We appreciate your kind words and look forward to serving you again!

May 15, 2025

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Stephen is very knowledgeable and does take the time to listen to the issues related to my car's performance. He is professional and friendly, not a combination of skills that many people have. Always a pl More

by Jerry R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2025

Rallye Motors responded

Jerry, thank you for the thoughtful review! We're so glad to hear Stephen consistently provides professional, friendly, and knowledgeable service. It means a lot to know you feel heard and well taken care of. We truly appreciate your continued trust in Rallye!

May 09, 2025

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Their Service Department is fantastic. The work is done on time but more importantly it is done correctly the first time More

by ARTFISCHER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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May 09, 2025

Rallye Motors responded

Thank you for the great feedback! We're thrilled to hear that our Service Department delivered timely and accurate work. Your satisfaction means a lot to us, and we look forward to serving you again in the future! 🚗🔧

April 05, 2025

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Go to dealership for the past 20+ years. Quick service turnaround and the issue was resolved w/ my vehicle. Thanks again. More

by akshaykanand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2025

Rallye Motors responded

Thank you for your loyalty over the years! We're so glad to hear that your vehicle issue was resolved quickly. We appreciate your trust in us and look forward to continuing to provide you with excellent service in the future!

April 01, 2025

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Customer service was fine, but issue NOT resolved, car going back for service. Car electrical shuts down while driving. Issue was explained as a computer update issue More

by VMAXZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Cosme

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Apr 01, 2025

Rallye Motors responded

Thank you for sharing your feedback. We apologize for the inconvenience you've experienced with your vehicle. We understand how concerning this issue is and appreciate your patience. Rest assured, our team is committed to resolving the problem, and we will ensure everything is properly addressed during your next service visit. If you have any further questions or concerns, please feel free to reach out.

March 24, 2025

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Courteous staff, prompt service and very convenient location. Stepen Augustine explained everything to me patiently and in a manner that a lay person would understand. More

by MITCHELL WOLFSON MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Rallye Motors responded

Mitchell, thank you for your wonderful review! We're glad to hear that you had a great experience with our courteous staff and convenient location. Stephen Augustine truly values providing clear and helpful explanations. We appreciate your support!

March 22, 2025

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The best in its class, from the moment you pull up until the moment you pull off, it's 100% customer diamond class service More

by DCLANCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Carlson, Rodni Teimourian, Richard DeAngelo, Liz Vagueiro, Harez Fedaie, Trentino Manco

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Mar 22, 2025

Rallye Motors responded

Thank you for the amazing feedback! We’re thrilled to hear that you received top-notch service from start to finish. We always aim to provide a diamond-class experience, and we truly appreciate your kind words!

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