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Stephen Augustine
Stephen Augustine at Rallye Motors

Stephen Augustine

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
482 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.8

482 Reviews

Write a Review

482 Reviews of Stephen Augustine

January 25, 2026

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Employee Rating

I consider Chris Vachris and the entire service team to be a truly “best-in-class” organization. I’ve always had an excellent experience with them, and they’re the main reason I remain a loyal Rallye custo More

by Joebon1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris, Ramiro Milian, Katie Lyons, Diana Chuisano, Richard DeAngelo

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Jan 26, 2026

Rallye Motors responded

Thank you for such thoughtful feedback! We’re honored to hear that Chris Vachris and our entire service team continue to deliver a best-in-class experience. Your loyalty to Rallye truly means a lot to us, and we look forward to continuing to take great care of you.

January 17, 2026

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Brought my car in 2 to 3 times to fix an issue and I’m still having the same issues. Very frustrated. More

by EKAPPEL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2026

Rallye Motors responded

We’re really sorry to hear that you're still experiencing the same issue, and we completely understand your frustration. Your satisfaction is our top priority, so we’d love the opportunity to make things right. Please reach out to us directly so we can look into the matter further and find a lasting solution for you. We appreciate your patience and value your business.

December 19, 2025

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Turbocharged, all-wheel-drive machines built for extreme durability, rapid acceleration, and precision control on unpredictable surfaces. More

by bijua3012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Katie Lyons, Vincent Vetere, Lisa Chea, Rob Carlson, Patrick Ripley, Sarah Valle

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Dec 20, 2025

Rallye Motors responded

Thank you for sharing! That’s a great description and highlights the qualities that truly make these vehicles stand out. We appreciate your enthusiasm for their performance, durability, and control.

December 13, 2025

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John Ciccottelli is the best always eager to help and easy to deal with! Needed new tire 12/10 More

by Annamarie64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli

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Dec 13, 2025

Rallye Motors responded

Thank you for the great feedback! We’re happy to hear John Ciccottelli was eager to help and easy to work with, especially when you needed a new tire. We appreciate your support and look forward to assisting you again!

December 06, 2025

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Employee Rating

This was my first experience working with Rallye Motors. Steven Augustine was great to work with. He is knowledgeable, explains things clearly, he is patient, not hurried, efficient and appropriately friend More

by Anne M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 07, 2025

Rallye Motors responded

Anne, thank you for sharing your first experience with Rallye Motors. We’re thrilled to hear that Steven provided such exceptional service and made everything clear, comfortable, and efficient for you. A 12 out of 10 is high praise, and we truly appreciate it. We look forward to welcoming you back again!

November 02, 2025

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Employee Rating

Not satisfied. . Sent several messages but ge never responded. I do not understand why repair on my car was not done for my satisfaction. More

by MISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 03, 2025

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind Regards, Gary White Service Manager Direct 516-801-2930

October 31, 2025

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Employee Rating

Steve is an outstanding professional with so much technical knowledge too. Rallyes' service technicians are excellent; and viewing them in the shop working on the car is so fabulous More

by BVLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Hartmann

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Oct 31, 2025

Rallye Motors responded

Thank you for your kind words! We’re thrilled to hear that Steve and our service technicians provided such knowledgeable and professional care. We appreciate your feedback and are glad you enjoyed seeing our team in action!

October 24, 2025

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Exceptionally professional and organized- I recently moved to NY and my two interactions were very positive! More

by MARYCORCORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2025

Rallye Motors responded

Thank you for sharing your experience! We’re delighted to hear that your interactions with us have been positive and that you found our team professional and organized. We look forward to serving you again as you settle into New York!

October 24, 2025

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Excellent service Rallye was were very thorough and efficient. Highly recommend and will go back there More

by Laura B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2025

Rallye Motors responded

Thank you for your wonderful feedback, Laura! We’re thrilled to hear that you found our service thorough and efficient. Your recommendation means a lot, and we look forward to serving you again soon!

October 18, 2025

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Employee Rating

Wonderful experience! They were terrific folks and enjoyed working with the entire crew. Will be a repeat cloent More

by timandtillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Katie Lyons, Vincent Vetere, Lisa Chea, Rob Carlson, Patrick Ripley, Sarah Valle

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Oct 18, 2025

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and enjoyed working with the team. It means a lot to us that you plan to return. We look forward to working with you again! If you ever need anything, don’t hesitate to reach out.

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