Shirley Reed | Page 12

Always have great service at Dehaven and trust my mechanic Dan Thompson completely; if he says my truck needs something extra done I know it is really needed mechanic Dan Thompson completely; if he says my truck needs something extra done I know it is really needed More

by AQHADEEDEE Verified Customer Verified Customer

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20yr customer! Loyalty lies with great employees, not companies. Tom Charles is why we stayed. Loyalty lies with great employees, not companies. Tom Charles is why we stayed. More

by HOTSCHAADT Verified Customer Verified Customer

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Very Friendly and very helpful. It was a pleasant interaction and easy. Will be returning. It was a pleasant interaction and easy. Will be returning. More

by tyierramartin2013 Verified Customer Verified Customer

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I've been using the service department for decades. I've been more than satisfied with the technicians and the service writers. I always encourage people I know to use DeHaven Chevrolet for their servi I've been more than satisfied with the technicians and the service writers. I always encourage people I know to use DeHaven Chevrolet for their service needs. Shane handled the service in an expedient and pleasant manner. More

by WALLYSCH3 Verified Customer Verified Customer

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Good prompt service and repair. Car was available for pick up within a week of the accident. Car was available for pick up within a week of the accident. More

by JOHN@DEHAYES.COM Verified Customer Verified Customer

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I informed Jenny Fudge that my new Traverse displayed the message to; "service tire monitoring system." Ms. Fudge's response was that the service TMS light may have come on due to a change in air pressure in message to; "service tire monitoring system." Ms. Fudge's response was that the service TMS light may have come on due to a change in air pressure in the tires caused by the tires heating up and cooling down. I do not trust an employee who offers an intelligence insulting response in place of an answer or a referral to someone who has an answer when she does not know the answer. My satisfaction rating on my new vehicle dropped for two reasons. 1. Several trouble codes in the 1st 90 days with no remedy communicated to me. 2. Employees like Jenny Fudge who’ll tell me anything just to move me along without solving the problem(s) with my new vehicle. Shirley Reed did not give the information that she promised and to date has not responded to my emails, which she told me that she would immediately respond to. More

by mrldwell Verified Customer Verified Customer

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Everyone was very polite and professional, explained what was being done and was needed during updates. was being done and was needed during updates. More

by meredithaw24 Verified Customer Verified Customer

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Great service with a sense of humor! Very personable to talk to and honest. Great job Very personable to talk to and honest. Great job More

by pam1057 Verified Customer Verified Customer

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great selection of vehicles, quality people to work with and outstanding customer service. I have always been treated fair. would tell anyone looking for a new or used vehicle to go to Dehaven. and outstanding customer service. I have always been treated fair. would tell anyone looking for a new or used vehicle to go to Dehaven. More

by msimmons5 Verified Customer Verified Customer

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Shirley in the service department is very courteous and very professional and keeps you informed when your vehicle is ready and this is my 2nd car I've purchased here and will continue to come there. Also very professional and keeps you informed when your vehicle is ready and this is my 2nd car I've purchased here and will continue to come there. Also, Curt is an amazing mechanic and he is the only one I will have work on my vehicle. :) More

by tammy.york Verified Customer Verified Customer

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