Jeff Bourquin

I had an oil change scheduled at 11:15 said it would be an hour. An hour and 15 mins later I asked advisor about status of my truck said she’d check and get back to me. 30 mins later I track her down and s an hour. An hour and 15 mins later I asked advisor about status of my truck said she’d check and get back to me. 30 mins later I track her down and said where’s my truck then she proceeds to tell me they have a lift down. So 1.45 hours later they haven’t even started on it I told her to go get my truck I left no apologies I have no idea how long I would’ve been there if I didn’t track her down. I’ve been there numerous times before and it’s usually right around an hour or so. I can’t believe she wouldn’t tell me that there having mech issues right away which I would’ve been fine with it happens but to leave you sitting in there and not say anything is totally unexceptionable. I will never be back unless there some big changes and this is from someone who has bought 2 trucks at the dealership More

by K.GREER99 Verified Customer Verified Customer

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The whole experience was just great! ! Very friendly and pleasant very knowledgeable. Would refer friends looking for new vehicles!!! ! Very friendly and pleasant very knowledgeable. Would refer friends looking for new vehicles!!! More

by likes Verified Customer Verified Customer

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I’m thinking back, I have bought six new Silverado 1500s cents 2013. Everything every time including this one has gone perfectly well and I have been completely satisfied. In fact most recently I had bought cents 2013. Everything every time including this one has gone perfectly well and I have been completely satisfied. In fact most recently I had bought one in 2024 2025 in 2026. I get the new one. My daughter is driving one, and my daughter-in-law will soon be driving the 2024. I also have those vehicles that remain in town here serviced at the Haven and their department is also excellent. I guess I’ve never had any issues with anyone being anything but polite and helpful from the courtesy driver to the service technicians and managers as well as sales and finance, everyone does a great job thanks! Keith Davis. More

by kdavis28 Verified Customer Verified Customer

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I was extremely happy with Jim Hooper and the rest of the team. They walked me through all of the paper work and Jim explained all the details of my new Trax. Thanks for all your help. team. They walked me through all of the paper work and Jim explained all the details of my new Trax. Thanks for all your help. More

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Service Department has done an excellent job for me for over 15 years. The rare problems have been handled rapidly and to my satisfaction. over 15 years. The rare problems have been handled rapidly and to my satisfaction. More

by MIKEGRANNIS204 Verified Customer Verified Customer

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We had a wonderful experience with our purchase of a used vehicle. Evan was very helpful and informative to our needs by laying out multiple options to find what was best for us. I highly recommend Evan and vehicle. Evan was very helpful and informative to our needs by laying out multiple options to find what was best for us. I highly recommend Evan and the team @ DeHaven Chevrolet. We had our eye on a particular vehicle and it was just as listed. No surprises! Thank you Evan, we will always visit back when we are in need for sure. More

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Made the process very easy. Evan Emrick was there to help me every step of the way making everything simple and fast to completion. Evan Emrick was there to help me every step of the way making everything simple and fast to completion. More

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Evan was extremely helpful to us. Had a small problem that we were able to take care of quickly and here in our town without having to travel the 95 miles back. He was very friendly a Had a small problem that we were able to take care of quickly and here in our town without having to travel the 95 miles back. He was very friendly and personable. Will gladly recommend DeHaven to our friends and family. Even though it is 95 miles away we won't hesitate in considering you for our next vehicle. More

by pajparker Verified Customer Verified Customer

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Very professional and personable staff. Answered all questions and was very accommodating throughout the selling process. Answered all questions and was very accommodating throughout the selling process. More

by lfry6332 Verified Customer Verified Customer

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I enjoyed my experience with this dealership. They were very helpful and efficiently moved me through the buying process. They were very helpful and efficiently moved me through the buying process. More

by brackpac Verified Customer Verified Customer

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