Shelley Dupre
Shelley Dupre at Colonial West Chevrolet of Fitchburg
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Shelley Dupre

Service Business Development Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
17 Reviews

Dealership Experience

5 yrs, 1 mo

Languages Spoken

English English

5.0

17 Reviews

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17 Reviews of Shelley Dupre

February 18, 2025

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Employee Rating

Everyone is so helpful and polite and they want to make sure that you were completely satisfied thanks so much for making it a pleasure to do business keep up the AWESOME!!!!! More

by lunnconstruction
Service Price Transparency
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Recommend Dealer
Yes
Feb 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! We are thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg helpful and polite. It's our priority to ensure complete satisfaction for our customers. Your kind words motivate us to keep up the great work! We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 14, 2025

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Undeniably great dealership, always on point with time and quality . Hands down 10 mush. Great people great service great vehicles. More

by Wanzy38
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Recommend Dealer
Yes
Feb 15, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your fantastic review! We truly appreciate your kind words about the team and the service at Colonial West Chevrolet of Fitchburg. It's wonderful to hear that you had such a positive experience with us. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 30, 2025

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Walked in and was surprised to see 3 women working in service great job colonial west they know there stuff Jackie thanks for updating me on my car all day and Pam and Shelly thanks for the laugh More

by Ari25
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Recommend Dealer
Yes
Jan 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience at Colonial West Chevrolet of Fitchburg. It's wonderful to know that Jackie, Pam, and Shelly provided you with great service and made you smile. We appreciate your feedback and look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 29, 2025

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I had a problem with my Suburban battery completely draining twice. The staff were kind, courteous, and helpful from the time I called and spoke with Shelley, met with Jaqueline when I arrived for the More

by David
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Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere , Mohammed

Jan 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, David, for your wonderful review! I'm thrilled to hear that our team, including Shelley, Jaqueline, Mohammed, and Pamela, provided you with kind and helpful service during your experience at Colonial West Chevrolet of Fitchburg. I'm also glad to know that the reprogramming of your Suburban's BCM resolved the battery issue. Your gratitude means a lot to us! I look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 28, 2025

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Good customer service & friendly Staff! I’m always able to get an appointment in timely manner, More

by thompsonk2020
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Pamela Bussiere , The guy who provides transportation. I can’t remember his name, but he was nice.

Jan 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We appreciate your kind words about our customer service and friendly staff. It's great to hear that you find it easy to get timely appointments at Colonial West Chevrolet of Fitchburg. We look forward to serving you again next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 28, 2025

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I noticed that my headlights were not working ! I called Shelley at colonial west Chevrolet ! She immediately knew that was a safety issue and scheduled an appointment that day ! Chris Edison Ja More

by Pjd16
Service Price Transparency
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Recommend Dealer
Yes
Jan 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that Shelley, Chris, Jackie, and Pamela were able to assist you promptly and resolve your headlight issue. Safety is always our top priority at Colonial West Chevrolet of Fitchburg, and we're glad our team could help you quickly. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 26, 2025

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Had a wonderful conversation with Shelley Dupre She is a great asset to your dealership, great service very Courteous. Thanks for all your help More

by T
Service Price Transparency
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Recommend Dealer
Yes
Jan 27, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Tonya! We’re thrilled to hear that you had a wonderful conversation with Shelley at Colonial West Chevrolet of Fitchburg. She truly is an asset to our team, and we appreciate your recognition of her great service and courteousness. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 23, 2025

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I needed tires. Never really called a dealership for tires or anything. Got a great price, come to find out I had issues going on with my vehicle. Instead of doing t More

by C_jose
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Recommend Dealer
Yes

Other Employees Tagged: The tech who worked on my truck

Jan 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! We’re glad to hear that you were pleased with the tire pricing and that our team at Colonial West Chevrolet of Fitchburg made sure to address the underlying issues with your vehicle instead of proceeding with an unnecessary alignment. It’s our priority to provide honest and helpful service. We hope to see you again for any future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 14, 2025

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Been coming for a while always a nice experience. Pam and Shelley are a great team in service.. great help and nice conversation More

by Mike
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Jan 14, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I truly appreciate your continued trust in Colonial West Chevrolet of Fitchburg. It’s fantastic to hear that Pam and Shelley provide such great service and enjoyable conversations during your visits. I look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 07, 2025

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Employee Rating

From scheduling to service writer all the way through cashier-everyone was friendly, helpful and approachable. Waiting area clean and comfortable. More

by jmdg1218
Service Price Transparency
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Recommend Dealer
Yes
Jan 08, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We truly appreciate your feedback about your experience at Colonial West Chevrolet of Fitchburg. It’s wonderful to hear that our team provided friendly and helpful service, and that you found the waiting area clean and comfortable. We look forward to seeing you again for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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