Shelley Dupre

I absolutely love Colonial's service department. They are all welcoming, friendly, cheerful, and my dog loves them, so you know they're good people lol. I only trust Colonial West with my truck (and They are all welcoming, friendly, cheerful, and my dog loves them, so you know they're good people lol. I only trust Colonial West with my truck (and my last truck, too). They do a great job and leave my vehicle better than they found it. I really appreciate the courtesy they show by leaving the vehicle at the front door. Their waiting room is very comfy too. Even has snack machines. 10/10 ☆ More

Report | Print

Service was quick and they kept me updated as far as the progress of the service was concerned!!! progress of the service was concerned!!! More

Report | Print

I may have done this already but here goes . I have been doing business with colonial west since I bought my 2015 Colorado and unfortunately went with another when I traded it in for my 18 Color I have been doing business with colonial west since I bought my 2015 Colorado and unfortunately went with another when I traded it in for my 18 Colorado and came back when that stealership pulled a bad deal with me . I returned to Colonial and have never looked back and recently bought my retirement truck from them and if and when I need service and or a new vehicle I will definitely use Colonial West Chevrolet in Fitchburg Ma . More

Report | Print

Spoke with Shelley and needed (3) new trucks for our company, she played an intricate role in advocating my needs for our business vehicles. She introduced me to Coby Smart who went above and beyond fro company, she played an intricate role in advocating my needs for our business vehicles. She introduced me to Coby Smart who went above and beyond from start to finish to put the deals together! He even stayed late and then came in on his day off to assist in making sure all went as promised. We are a repeat customer and would not go anywhere else for our business vehicle needs. More

Report | Print

My home dealership for over 10 years . very happy with the way they treat me as a customer and as a person very happy with the way they treat me as a customer and as a person More

Report | Print

I. Am a repeat customer for over 20 years. Robb Dodd went out of his way to find the right vehicle for me. He is an asset to their sales team. He doesn’t just try to sell a truck. He knows his product, liste out of his way to find the right vehicle for me. He is an asset to their sales team. He doesn’t just try to sell a truck. He knows his product, listens to the customer needs and then goes the extra miles to find a match More

Report | Print

Had a great experience and it’s all thanks to the wonderful service team at colonial west Chevrolet. They were all very fast with getting my car in for service and out in a reasonable time. Thank you wonderful service team at colonial west Chevrolet. They were all very fast with getting my car in for service and out in a reasonable time. Thank you Pam, Chris, Edison and Jackie for a great experience. More

Report | Print

called and made an appointment because I had a check engine light on and talked to Shelly she asked me if I could drop off I told her I could wait she explained it may take a while. She said ok we do h engine light on and talked to Shelly she asked me if I could drop off I told her I could wait she explained it may take a while. She said ok we do have a comfortable waiting area. Few days later I got a call from Pam and told me I had to drop off and come back whey done I told her that I already talked with the other lady about waiting that I understood it may take a while she kept saying it and for a paying customer I don’t understand why someone who works at Chevrolet would be so rude and not HEAR me. If your customer wants to wait then let them More

Report | Print

Scheduling an appointment was very easy and quick. Everybody was very friendly, helpful and accommodating Everybody was very friendly, helpful and accommodating More

Report | Print

Pamela is always so friendly and informative. Always a pleasure to talk with. Can always point me to the correct person when I have questions. Always a pleasure to talk with. Can always point me to the correct person when I have questions. More

Report | Print