Shannon Gonzalez
Shannon Gonzalez at Tower Honda of Longview
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Shannon Gonzalez

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.8
349 Reviews
4.8

349 Reviews

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349 Reviews of Shannon Gonzalez

April 13, 2025

Dealership Rating
Employee Rating

Shannon was very nice and helpful. Service department seemed to have solved my problem on my Honda crv which I was not sure what problem was. I only could describe what it was doing More

by Lmp411
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

April 09, 2025

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Tower Honda is the best dealership and service ever. Shannon is so good at her job. More

by J.C.SNAPP
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Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

March 29, 2025

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Appointment began on time, good communication regarding wait time, professional and courteous staff. However, nothing was explained regarding the inspection of the recall. I was told everything is fine, bu More

by RAYLENE.JENEE
Service Price Transparency
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Recommend Dealer
Yes

March 29, 2025

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Always pleasant and easy I love that they also wash my car Only place I go More

by HAPAJP
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

March 28, 2025

Dealership Rating
Employee Rating

Terrible communication, horrible updates on parts stocked or ordered, feedback and knowledge on warranty policy inaccurate. More

by BYWALKOFLIFE
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Recommend Dealer
No

March 27, 2025

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Always gets the vehicle in quickly and take care of the cars and people very promptly gets the work done More

by FAULKNER7439
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Recommend Dealer
Yes

March 26, 2025

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Shannon is the best on time gets the job done she always has the vehicle ready when she said it would be ready More

by TLBSCOUT2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Walker, Mark Levra

March 25, 2025

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Clean and courteous ! Ties was replaced without too much trouble. Warranty work was completed and I was back on the road in no time More

by Caol
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Recommend Dealer
Yes

March 23, 2025

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The service was efficient and professional. Shannon was diligent and helpful. I would recommend to others. More

by MOM.GREEN
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Recommend Dealer
Yes

March 22, 2025

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Employee Rating

I preferred to work with Matthew than Shannon his people skills and the way he treats them are the kindest and best. He is a great customer service example and if I had him working for me. I would be so pro More

by Benny
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Valentine

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