Sergio Ovalle
Sergio Ovalle at Salerno Duane Chrysler Jeep

Sergio Ovalle

Sales and Leasing Consultant

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.9
298 Reviews

Dealership Experience

14 yrs, 8 mos

Industry Experience

23 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.9

298 Reviews

Write a Review

298 Reviews of Sergio Ovalle

May 23, 2025

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Employee Rating

I purchased a Jeep from them. Buying process was easy but they did surprise me with a $525 fee to process the license plate transfer from previous vehicle to the new vehicle. I li More

by Pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 29, 2025

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. While we're glad to hear the buying process itself was smooth, we're truly sorry for the issues that followed. The fee for plate transfer is charged by a third-party service provider, but we understand how frustrating unexpected costs can be. We also sincerely apologize for the errors regarding your registration timing and address. That should not have happened, especially after you provided your updated information. We recognize that the post-sale experience is just as important as the purchase itself, and it's clear we fell short in providing the level of service you deserved. Your feedback is being shared with our team so we can improve these processes and prevent similar issues in the future. If you’d be open to it, we’d appreciate the chance to speak with you directly and make things right. Please feel free to reach out at your convenience.

May 23, 2025

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My sale’s Sergio was outstanding for meeting my needs, this was my fourth car use him as my salesman More

by awadsima
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your loyalty and for the kind words! We're thrilled to hear that Sergio has consistently met your needs—four times and counting! We’ll be sure to pass along your praise. Enjoy your new vehicle, and we look forward to helping you again in the future!

May 13, 2025

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My experience with the auto dealership was excellent—friendly staff, smooth process, and great customer service. More

by brian_morrissey
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast

May 16, 2025

Salerno Duane Chrysler Jeep responded

Thank you so much for sharing your feedback and leaving a 5-star review! We’re thrilled to hear you had an excellent experience with our team. It’s great to know our staff made the process smooth and provided the customer service you deserve. We truly appreciate your feedback and look forward to serving you again in the future!

April 26, 2025

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We went yesterday after calling Sergio our salesman the night before. Before coming in he confirmed the Jeep Grand Cherokee L Summit Reserve was in stock and he gave us an out the door price. A few hours l More

by Jmustang67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Mike Salerno

May 16, 2025

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We're so glad Sergio was able to help you quickly and efficiently—from confirming the vehicle to providing a clear out-the-door price. It's great to hear you left happy and loving your new Grand Cherokee. Enjoy the ride, and thank you for choosing us!

April 18, 2025

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Dealership is second to NONE! !!!! Sergio and his team are trustworthy and men of their word. No haggling or games being played, Pure Class by the Salerno Team is why it’s the only More

by huby11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor

Apr 24, 2025

Salerno Duane Chrysler Jeep responded

Wow—thank you for such an incredible review! We’re honored to be your go-to dealership. Sergio and the team pride themselves on honesty, transparency, and treating every customer with the respect they deserve. “Pure class” is exactly what we strive for, and it means the world to hear that it shows. We truly appreciate your trust and loyalty!

February 21, 2025

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Everything was smooth and easy. They were very helpful. Great experience. I Highly recommend them More

by teachncoach
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2025

Salerno Duane Chrysler Jeep responded

Thank you so much for your kind words! We’re thrilled to hear that your experience was smooth and enjoyable. It’s great to know that our team was able to help you, and we truly appreciate your recommendation. We look forward to serving you again in the future!

February 20, 2025

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The sales people where great and respected full and I had a great experience with the people in the dealership Thank for the experience More

by MGM547
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 28, 2025

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I had such a great experience thanks to Sergio Ovalle and Cory Taylor. I highly recommend this place. More

by klantigua85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor

January 28, 2025

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Brought my car in on a Saturday morning and was in and out and called when it was ready so quickly with everything done including a follow up appointment. Staff on the desk that day could not have been ni More

by kathyhalasz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 04, 2025

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Sergio our a great person, treats people with respect. I always come to see him first when I need a car. More

by jimmyjaramillomo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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