Sergio Barron | Page 4

Great customer service, Sergio was super nice and professional. Didn’t wait that much and left the store happy professional. Didn’t wait that much and left the store happy More

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Great service and friendly staff. Service only took an hour which is excellent compared to other dealers Service only took an hour which is excellent compared to other dealers More

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This dealership is always exceptionally busy and they do a good job of handling the volume of customers. My Tundra was in their possession for 4 months waiting on the replacement engine as part of the Toyo a good job of handling the volume of customers. My Tundra was in their possession for 4 months waiting on the replacement engine as part of the Toyota recall. That time line was not their problem and they did perform the engine swap well. The problem I have with this repair and service is when I picked up my Tundra there was a large dent on the driver's side rear fender. Notification of the damage should have been made to me prior to picking it up, now after 4 months waiting for the engine replacement I will need to have the body repaired. I left a voicemail with the Tech and have not heard back. This is a big problem for me. More

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Great staff, Sergio was great to work with! I recommend for service of your Toyota vehicle I recommend for service of your Toyota vehicle More

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Were willing to work with me on my warranty and service needs, which I appreciated needs, which I appreciated More

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Quick service done correctly. Service was scheduled the same day and completed in a short among of time. Service was scheduled the same day and completed in a short among of time. More

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Excellent Service, look for Sergio B. during your maintenance. He is awesome advisor, very knowledged during your maintenance. He is awesome advisor, very knowledged More

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“The coolant was replaced by Toyota services, but the radiator cap was not tightened. As a result, the coolant was spilled all over the engine. I made a complaint and did not get a response from them for radiator cap was not tightened. As a result, the coolant was spilled all over the engine. I made a complaint and did not get a response from them for over three weeks.” More

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Quick and efficient. Very easy to get done.. Glad I chose Toyota of North Austin Very easy to get done.. Glad I chose Toyota of North Austin More

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The worst experience I have dealt with, service department dropped the ball and lack customer support. Dropped off my car Friday after I was told prior they could resolve the issues same day. State department dropped the ball and lack customer support. Dropped off my car Friday after I was told prior they could resolve the issues same day. Stated that I need 2 issues looked into. Not only did they contact me over 2 days after several efforts to contact them, but they admitted they didn’t diagnosis the aspects I requested. I left with no issues resolved and fuming. More

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